Sea Logistics Operational Care Specialist, Revenue Care

It's more than a job

As a member of the Freight Forwarding team Kuehne+Nagel, you will play a key role in transporting goods, optimising processes, and fulfilling our customers' promises. And by transporting medicines, toys and important machine parts, you are not only delivering goods, you are making small and big moments possible for people all around the world. At Kuehne+Nagel, our contribution counts in more ways than we imagine.

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The Sea Logistics Operational Care Specialist – Revenue Care is responsible for ensuring accurate and timely revenue recognition, billing, and financial control for sea logistics shipments. This role works closely with Operations, Customer Care, Finance, and Pricing teams to ensure all chargeable activities are captured, invoiced accurately, and compliant with company policies.

How you create impact

• Ensure timely and accurate billing for sea freight shipments by validating operational and financial data.
• Review shipment files to ensure all chargeable services are captured, minimizing revenue leakage.
• Collaborate with Operations, Customer Care, Pricing, and Finance teams to resolve billing discrepancies and support revenue recognition.
• Monitor unbilled shipments and proactively follow up to ensure invoices are issued within agreed timelines.
• Support month-end closing activities by ensuring billing accuracy and completeness.
• Maintain compliance with internal financial controls, standard operating procedures, and audit requirements.
• Identify opportunities to streamline billing processes and improve operational efficiency.
• Deliver a high standard of service by responding promptly to internal and external revenue-related queries

What we would like you to bring

• Diploma or Bachelor's Degree in Logistics, Supply Chain, Business Administration, Finance, or a related field.
• 2–5 years of experience in freight forwarding, sea logistics operations, customer care, billing, or revenue management.
• Exposure to sea freight operations and logistics documentation is highly desirable.
• Understanding of freight billing processes, invoicing, and revenue recognition principles.
• Strong analytical skills with excellent attention to detail and accuracy.
• Ability to manage multiple priorities in a fast-paced operational environment.
• Good communication and stakeholder management skills, with the ability to collaborate across different functions.
• Proficiency in Microsoft Excel and Microsoft Office applications.
• Experience using freight forwarding systems such as CargoWise, SAP, or similar platforms is an advantage.
• A proactive mindset with a commitment to continuous improvement and operational excellence.

What's in it for you

• Join one of the world's leading global logistics organizations with opportunities to build a rewarding long-term career.
• Gain exposure to end-to-end sea logistics operations and revenue management processes.
• Work in a collaborative and inclusive environment that values innovation and continuous learning.

Who we are

Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.

As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.

We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.