SAP Program Lead – Healthcare Provider/MSO
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Position Summary:
The SAP Program Lead is accountable for the end-to-end leadership of a large-scale SAP transformation program, from pre-initiation through delivery and stabilization, within a healthcare provider environment, with specialization in Managed Services Organization (MSO) operating models.
This role owns the development of the business case, definition of scope and roadmap, program governance, financial stewardship, and partner selection, ensuring the program delivers measurable business outcomes aligned with enterprise strategy.
The Program Lead serves as the single point of accountability across business, technology, and external partners, driving disciplined execution, stakeholder alignment, and value realization in a highly regulated healthcare environment.
Key Responsibilities:
Strategy, Business Case & Pre-Initiation
Lead development of a board-ready SAP business case, including:
Value drivers, KPIs, and benefit realization model
Total cost of ownership (TCO) and multi-year financial projections
Investment phasing and ROI (NPV, payback)
Align executive stakeholders (Finance, Operations, Clinical, IT) on strategic objectives, scope, and success criteria
Define target operating model for MSO / provider environment:
Integration with Practice Management (PM) and Revenue Cycle Management (RCM) systems
Provider-side accounting and specialty workflows
Establish program vision, guiding principles, and transformation roadmap
Scope, Timeline & Program Planning
Define end-to-end program scope, including:
Core SAP S/4 capabilities
Integration landscape (PM, RCM, third-party systems)
Data, analytics, and compliance requirements
Develop and manage the integrated program plan, including:
Timeline, milestones, and critical path
Cross-workstream dependencies (functional, technical, data, testing)
Ensure program structure supports Design → Build → Test → Deploy lifecycle execution
Partner & Vendor Selection (SI / Advisory)
Lead system integrator (SI) selection process, including:
RFP/RFI development and execution
Evaluation criteria (industry expertise, delivery model, cost, innovation)
Executive presentations and final recommendation
Define and negotiate SOW, commercial model, and governance framework
Establish performance KPIs and accountability mechanisms for partners
Financial Management & Budget Ownership
Own full program financial lifecycle, including:
Budget creation (labor, SI, technology, infrastructure, run costs)
Forecasting and variance management
Cost governance and financial reporting to executive leadership
Ensure alignment between funding, scope, and value delivery outcomes
Drive cost optimization across customization, integration, and operating model decisions
Program Governance & Execution Leadership
Establish and operate program governance structure, including:
Steering Committee (SteerCo)
Design authority and decision forums
PMO frameworks and reporting cadence
Lead day-to-day program execution, ensuring:
Delivery against scope, timeline, and quality
Proactive risk and issue management
Cross-functional alignment
Serve as primary liaison between executive leadership, business stakeholders, and delivery teams
Healthcare Provider & MSO Domain Leadership
Ensure SAP solution aligns with healthcare provider operational realities, including:
Practice management and physician group models
Revenue cycle complexity and payer interactions
Regulatory and compliance requirements
Define system boundaries between SAP and:
Practice Management (PM)
Revenue Cycle Management (RCM)
Specialty / MSO platforms
Incorporate lessons learned from scaled provider environments and MSO models
Change, Adoption & Value Realization
Lead enterprise-wide organizational change and adoption strategy
Define and track value realization metrics and outcomes
Ensure successful cutover, go-live, and transition to steady-state operations
Minimum Qualifications:
Bachelor's Degree or equivalent and typically requires 13+ years, with 8+ years of direct work-related experience. Less years required if has relevant Master's or Doctorate qualifications.
Critical Skills/Experience:
Leadership & Strategy
Ability to define and communicate transformation vision and align stakeholders
Strong executive presence with proven ability to influence C-suite
Program Management Excellence
Expertise in governance, risk management, and delivery discipline
Deep experience in:
Large-scale SAP / ERP transformations
Managing complex, multi-year programs
Integrated planning and dependency management
Financial & Business Acumen
Strong capability in:
Business case development
Financial modeling and budgeting
Value realization tracking
Change & Stakeholder Management
Ability to lead large-scale organizational change and drive adoption
Strong communication and stakeholder alignment skills across business and IT
Additional/Preferred Experience:
Healthcare / MSO Domain Expertise
Experience in:
Healthcare provider or MSO environments
Practice management / revenue cycle integration
Provider-side financial operations
Vendor & Partner Management
Proven ability to:
Select and manage system integrators
Negotiate contracts and drive accountability
Success Measures:
Approved, executable business case with clear ROI
Program delivered on time, within scope, and within budget
Successful SI selection and partnership performance
Achieved business value realization targets
High stakeholder satisfaction and adoption
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please click here.
Our Base Pay Range for this position
$163,800 - $273,000McKesson has become aware of online recruiting-related scams in which individuals who are not affiliated with or authorized by McKesson are using McKesson’s (or affiliated entities, like CoverMyMeds or RxCrossroads) name in fraudulent emails, job postings or social media messages. In light of these scams, please bear the following in mind:
McKesson Talent Advisors will never solicit money or credit card information in connection with a McKesson job application.
McKesson Talent Advisors do not communicate with candidates via online chatrooms or using email accounts such as Gmail or Hotmail. Note that McKesson does rely on a virtual assistant (Gia) for certain recruiting-related communications with candidates.
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