Job Title: Specialist, Inside Sales
Job Description: In this role, you will drive direct-to-consumer (DTC) sales growth across Greater China by leading member acquisition, engagement, and conversion initiatives. This role aligns to career paths such as Digital Sales Specialist, DTC Operations Specialist, Membership Operations Specialist, or Community Growth Specialist, with strong exposure to data-driven sales strategy and cross-functional collaboration.
The Role
As a Specialist, Inside Sales, you will play a key role in accelerating DTC growth through campaigns, membership programs, and community engagement initiatives across Greater China.
You will own end-to-end execution of sales and engagement activities—from planning and stakeholder coordination through delivery and performance evaluation.
In your first 6 months, your impact will come from improving member acquisition, increasing engagement, and driving stronger sales conversion through data-driven optimization.
This is an exciting opportunity to influence customer growth strategies while collaborating with cross-functional teams in a fast-paced commercial environment.
What You'll Own
- Lead end-to-end DTC sales activities, including campaign planning, resource coordination, project management, execution, and performance evaluation.
- Develop and execute monthly and quarterly sales and engagement plans focused on member acquisition, retention, and conversion.
- Manage membership programs and online communities using segmentation strategies, consumer insights, and performance data to drive growth.
- Monitor key business metrics, identify opportunities, and continuously optimize sales and member engagement strategies.
- Partner with cross-functional stakeholders to ensure projects are delivered on time and to a high standard.
- Provide guidance to interns, supporting project execution, quality control, and operational excellence.
About You
- You bring experience in digital sales, DTC operations, membership management, community operations, or related commercial functions.
- 2–3 years of experience in online campaign operations and customer engagement-focused environments.
- Strong English communication skills with the ability to collaborate effectively across functions and stakeholders.
- Excellent project management and planning capabilities, with a demonstrated ability to independently drive initiatives from concept to execution.
- Strong analytical mindset with the ability to translate data into actionable business insights and optimization strategies.
- Highly accountable, goal-oriented, and motivated by delivering measurable results.
What You'll Get
- The opportunity to directly influence DTC growth and commercial performance across Greater China.
- Exposure to cross-functional teams and strategic business initiatives.
- A collaborative environment that encourages innovation, continuous improvement, and professional development.
- Opportunities to strengthen expertise in sales operations, membership growth, customer engagement, and data-driven decision-making.
Ready to Make an Impact?
Apply now and help shape what’s next.
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