Job Description:

Select Health’s Health Benefit Specialist (HBS) role has the critical accountability to provide superior service directly to Select Health members, customers, and providers and to deliver on Select Health’s strategy and mission. The HBS position assists Select Health members in living their healthiest lives possible by educating them about the best usage of health insurance plans and benefits.

The HBS I role is designed to assist new caregivers in developing essential job skills and obtaining industry knowledge through high engagement and successful completion of Select Health’s six-week HBS Basic Training Program.

Start your career with one of Utah’s Best Companies to Work For! Select Health has been recognized 18 times as a “Best Company to Work For,” and we’re looking for passionate individuals to join our award-winning team.

Why You’ll Love This Role

• Make a Difference: Help members during life’s most important moments—whether welcoming a new baby or navigating an illness.
• Be the Expert: Become a trusted resource in health insurance and guide members through their benefits.
• Connect & Care: Build relationships and create exceptional experiences with every interaction.

What We Offer

• Competitive Pay: Starting at $21.12/hour plus monthly performance bonuses (up to $440)
• Outstanding Benefits: Paid time off, medical/dental/vision insurance, 401(k) match, tuition reimbursement, wellness programs
• Flexwork Options: After training, certification, and 3 consecutive months of meeting standards you can choose to work in-office, hybrid, or work-from-home (approval required)
• Culture & Perks: Casual dress code, employee appreciation events, annual 5K, on-site café, gym, and more!

Your Role

• Deliver superior customer service via phone, email, and chat
• Help members understand their benefits and resolve claims issues
• Collaborate with internal teams to ensure timely resolutions
• Maintain confidentiality and uphold Select Health’s service commitments

Training & Schedule

• Start Date: September 14th, 2026
• Training Schedule: Monday–Friday, 8:00 a.m.–4:30 p.m. (In-Office in Murray, UT)
• Post-Training Schedule: Monday–Friday, 7:00 a.m.–8:00 p.m.; Saturday, 9:00 a.m.–2:00 p.m.
• No time off during the first 60 days due to training requirements.

What We’re Looking For

• Strong communication and problem-solving skills
• Active Listening and time management
• Ability to multitask and work under pressure
• Computer literacy (Microsoft Office, typing proficiency)
• Preferred: Call center experience and bilingual (English/Spanish)

Ready to make an impact? Apply today and start your journey with Select Health! Watch this short video to learn more about the role: https://www.youtube.com/watch?v=iwB7hQaMF-c

Physical Requirements

• Interact with others requiring the employee to communicate information.
• Operate computers and other office equipment requiring the ability to move fingers and hands.
• See and read computer monitors and documents.
• Remain sitting or standing for long periods of time to perform work on a computer, telephone, or other equipment

Location:

SelectHealth - Murray

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience. 

$21.12 - $21.12

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

All positions subject to close without notice.