Quality Assurance Executive/Specialist

• Full-time

Company Description

METRO opened its first cash & carry wholesale center in Pakistan in 2007 & expanded to 5 wholesale centers in a short span of 18 months. In July 2012 METRO and Makro-Habib combined their wholesale business in Pakistan marking the beginning of a long-term partnership to the mutual benefit of both companies. The merger allowed METRO and Makro-Habib to combine resources and gain the financial strength to lead and grow in a challenging environment and to gain synergies targeted to generate value for our customers and suppliers alike. Today the company is operating 10 wholesale centers in Lahore, Karachi, Multan, Islamabad & Faisalabad.
METRO Pakistan (Pvt) Limited is part of METRO GROUP’s sales division METRO Cash & Carry, the international leader in self-service wholesale. The company operates more than 750 stores in 25 countries in Europe, Asia and Africa and has a workforce of over 107,000 employees. Sales in 2016/17 were approximately 37 billion Euro.

Job Description

**Quality Assurance Executive/Specialist - Responsibilities**

• Manage and supervise in-store QA activities, ensuring compliance with METRO standards and local regulations; conduct statistical reporting and analysis to improve compliance performance
• Implement and strengthen FSSC 22000, Halal, and METRO Corporate Standards; act as Food Safety Team Leader
• Ensure statutory and regulatory requirements are met through coordination with relevant stakeholders, authority agencies, and internal departments
• Coordinate training programmes on food safety, quality, and legality aspects across the organisation
• Establish and maintain SOPs/WIs aligned with company standards and national regulations, including product monitoring and labelling systems
• Handle customer complaints, quality incidents, and crisis management, including product recalls and returns
• Develop and implement document and data control systems
• Reduce quality-related losses through collaboration with operations and QA teams to identify improvement opportunities

Qualifications

Bachelors/Masters

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