Account Manager

Hairstory

New York, NY$67k–$75kPosted Aug 8, 2026

Hairstory is seeking a driven and relationship-focused Account Manager who’s hungry to grow and develop our network of hairdressers and salons and knows how to turn conversations into conversions. In this role, you'll proactively build trust and rapport with stylists, understand their unique needs and challenges, and guide them toward success with Hairstory. You thrive on connection, but you’re motivated by results, and you know how to turn relationships into revenue. 📍 This role is based in New York City, and we are on a Hybrid work model (Tues - Thurs in office; Mon and Fri remote); office location is in Union Square, 10003, and our fifth floor is an operating hair salon, allowing you to fully immerse yourself in the environment with endless blowouts.&nbsp; WHAT YOU’LL DO <ul><li>Create and maintain powerful and trusting relationships with salons and hairdressers that go beyond transactional</li><li>Master knowledge of the Hairstory brand, our products, and their benefits, as well as our unique hairdresser affiliate model&nbsp;</li><li>Obtain a thorough knowledge of the hairdressing industry and culture</li><li>Compellingly present the brand to business owners, managers, and stylists</li><li>Develop accounts to increase sales penetration and fully utilize the Hairstory business model</li><li>Grow account sales to meet company targets and KPIs</li><li>Drive sales, awareness, and adaptation of new product launches</li><li>Coach accounts for fully understanding and utilizing our affiliate model&nbsp;</li><li>Execute Pro campaigns with accounts based on the needs of the business&nbsp;</li><li>Adhere to a systematic follow-up meeting and communication schedule for engaging with accounts</li><li>Ensure comprehensive tracking and follow-up on all business development activities, maintaining accurate records for analysis and planning</li></ul> ABOUT YOU<ul><li>Exceptional communication and presentation skills, with a proven ability to effectively engage and persuade potential customers</li><li>Demonstrated high sales drive, consistently exceeding targets, and delivering results</li><li>Strong analytical capabilities, enabling strategic market analysis and decision-making</li><li>Dedication to client satisfaction and relationship-building, resulting in strong clientele and teams</li><li>Excellent organizational skills, adept at managing multiple priorities and deadlines.</li><li>Ability to adapt to diverse personality types and work effectively independently and in collaborative environments</li><li>Strong interest in arts, fashion, and/or beauty&nbsp;</li></ul> OUR VALUESAt Hairstory, we look for people who embody our core values<ul><li>Demonstrates HUMILITY - Acts and speaks with integrity. Listens to all voices. Zero-ego environment.</li><li>Has a HUNGER TO WIN - Risk-taking with critical thinking. Innovator mentality. Wants it, does it, gets it.</li><li>Maintains HEART - Leads with compassion. Serves and supports. Champions each other and the environment.</li></ul> WHAT WE OFFER&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<ul><li>A competitive base salary between $67,000-$75,000 based on experience; a monthly bonus plan; plus a discretionary annual company bonus plan</li><li>Unlimited time off with company holidays and semi-closure from Dec 25-Jan 1</li><li>Health insurance that begins the month following your start date, with 100% of the premium for the base plan that we offer</li><li>Flexible spending accounts</li><li>A 401 (k) program with a company match</li><li>Short-Term and Long-Term Disability</li><li>A celebration of diverse holidays &amp; events</li><li>A 75% off employee discount</li><li>Regular opportunities to discuss growth and performance</li><li>Our values include servant leadership and an authentic commitment to sustainability</li></ul>&nbsp;About Us&nbsp;&nbsp;Hairstory was born from a fundamental belief: The world needs fewer, better things.&nbsp; Did anyone ever really want the confusing array of products, the complex regimens, or the waste that goes with excess? We didn’t - and we knew there was a simple solution.&nbsp; So, we rewrote the story and focused on just what you need. We made it our mission to redesign haircare that’s better for hair, better for hairdressers, and better for the planet.&nbsp; We developed formulas free from detergents with gentle ingredients that are naturally effective, intensely nourishing, and environmentally responsible. Creating a collection of products that help you do more with less, give you hair you’ve always dreamed of, and promise to deliver healthy haircare, without compromise.&nbsp; At Hairstory, we believe everyone deserves smarter, more straightforward, and sustainable haircare. Products that solve real-world problems. And we want to share our story with you. This is the future of the industry, formulated to give you your best hair day, every day. This is Simply. Better. Haircare.&nbsp;&nbsp;Sample press: WWD, Fast Company, The Cut, InStyle, Forbes&nbsp; At Hairstory, we specifically look for individuals of varying strengths, skills, backgrounds, and ideas. We believe this gives us a competitive advantage to better serve our members and helps us grow as individuals.&nbsp;We hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, veteran status, and any other status. Hairstory is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know.