Cytology Coordinator Q/A

Cytology Coordinator Q/A - Irving, TX, Monday to Friday, 8:00 AM to 5:00 PM

Pay range: $21.42+ per hour

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

 

Benefits information:
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:

• Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours 
• Best-in-class well-being programs
• Annual, no-cost health assessment program Blueprint for Wellness®
• healthyMINDS mental health program
• Vacation and Health/Flex Time
• 6 Holidays plus 1 "MyDay" off
• FinFit financial coaching and services
• 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
• Employee stock purchase plan
• Life and disability insurance, plus buy-up option
• Flexible Spending Accounts
• Annual incentive plans
• Matching gifts program
• Education assistance through MyQuest for Education
• Career advancement opportunities
• and so much more!

The Coordinator, QA assists department management and is responsible for conducting audits of all Cytology Processing processes to ensure the department maintains high standards in quality and compliance. For example, the QA auditor could perform the following audits: Department and individual compliance audits, department and individual error tracking, and department and individual productivity tracking. 

• MAINTAINS CONFIDENTIALITY AT ALL TIMES. Will have access to overall employee and department performance. May have knowledge of disciplinary actions up to, and including termination. May have knowledge related to departmental performance that could be detrimental if released to the wrong environment.  
• Demonstrates a good understanding of job duties and SOP’s related to Cytology Processing in a production setting.  
• Conducts all regularly scheduled departmental audits, but not limited to just these audits. Additional, audits may be requested.  
• Conducts audits comparing the requisition demographics and test information to the information that was entered into the laboratory information system during the data entry process.  
• Identifies and documents any defects in the data entry process, using department defect definitions as a guide.  
• Generates reports on quality and productivity to department supervisors.  
• Maintains and reports department quality/productivity data monthly. This includes compliance audits and Best Practice Team reports.  
• Researches, responds, records and submits additional errors regarding department quality to the department supervisor or manager as needed.  
• Provides appropriate feedback to supervisors and manager when problems arise.  
• Performs other duties as assigned.  
• Give immediate employee feedback regarding any errors discovered.  
• Able to sit or stand for long periods.  
• Excellent communication skills required.  
• Maintains composure while working under pressure.  
• Reflects good judgment at all times when determining what action to take when resolving problems.  
• Adheres to Quest Diagnostics core values, safety and compliance policies and procedures.  
• Works in a biohazard environment, practicing good safety habits.  
• Demonstrates strong interpersonal skills that foster a positive environment.  
• Demonstrates flexibility and be able to change.  
• Moderate PC skills in Excel and Word applications.  

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Required Work Experience:  

Must have at least 3 years of experience in a laboratory environment or a production setting 

Preferred Work Experience:  

• Medical background preferred which includes medical terminology applicable to a clinical laboratory.  
• Previous analysis experience preferred. 

Physical and Mental Requirements:  

• Must have good finger dexterity.  
• Must be able to sit for long periods of time.  
• Must be able to work at a computer for long periods of time. 

Education

• High School Diploma or Equivalent (Preferred)

Licenses and Certifications

• Current state licensure, if applicable (Required)