Director, Customer Data Applications & Integrations

Job Description Summary:

Job Summary: 

 
Own and guide delivery of strategic roadmap for enterprise customer master data applications and relevant integrations for all consuming systems. Brings strong subject master expertise on customer master data, authoring tool capabilities, upstream and downstream data flows and business use cases of consuming processes and systems. 

 
Function Related Activities/Key Responsibilities  

 

Global Governance Lead: 
 

• Establish and define the vision, goals, and roadmap for customer master data maintenance capabilities and strategic integration design 

• Lead stakeholder engagement through deep understanding of business use cases and impacts of customer master data across the enterprise 

• Guide customer master data analysts on prioritization and design of quality monitoring and remediation capabilities required to maintain fit for purpose data 

• Serve as a point of escalation for customer master data governance, data quality and usage issues  

 

System Design: 

• Owner of relevant product backlogs and prioritization of development work based on changing business needs through stakeholder input 

• Ensure enterprise alignment with global requirements affecting the development, maintenance, access, use, security, retention, and retirement of customer master data 

• Collaborate with Customer Hierarchy lead to ensure synergistic data solutions that work efficiently and effectively for business stakeholders 

 

 

Integration Design 

• Drive the effective use of customer master data by partnering with consuming systems to design optimal integration patterns that provide quality and timely data that is fit for purpose 

• Collaborate with Customer Hierarchy lead to ensure synergistic integration solutions that work efficiently and effectively for business stakeholders 

 

Project Leadership 

• Provide subject matter expertise on proper usage of customer master data for various project stakeholders across the enterprise 

• Guide customer master data analysts on the curation and stewardship of metadata and business glossary terms, as maintained and available in the enterprise data catalog 

 

Education Requirements:   

 

• Bachelor’s Degree, Master’s Degree a plus 

 

Related Work Experience: 

 

• 5+ years of work experience in the data management  

• 5+ years of experience in system design, development, and deployment 

• Experience balancing immediate and short-term needs and delivering results 

• Consulting skills, with change management concepts and strategies, including communication, culture change and performance measurement system design 

• Experience with the following technology: MDM (e.g. Informatica), ERP (e.g. SAP), Project Management (e.g. Azure DevOps), Metadata Management (e.g. Microsoft Purview), MS Office365 

 

Skills 
 

• A fundamental understanding of data governance best practices, business and technology issues related to management of enterprise information assets and approaches related to data protection 

• Ability to work with stakeholders to establish, maintain, and socialize data standards to drive consistency and compliance 

• Strong knowledge of Agile/Scrum principles and processes 

• Balance of technical knowledge and business acumen 

• Ability to manage through ambiguity as well as lead change 

• Ability to work across multiple global cultures 

• Project management best practices 

• Strong communication and presentation skills to effectively influence upward and downward across the organization 

The Coca-Cola Company will not offer sponsorship for employment status (including, but not limited to, H1-B visa status and other employment-based nonimmigrant visas) for this position. Accordingly, all applicants must be currently authorized to work in the United States on a full-time basis and must not require The Coca-Cola Company's sponsorship to continue to work legally in the United States.

Skills:

Business Process Modeling, Change Management, Data Governance Framework, Data Quality, Digital Transformation, Enterprise Architecture Framework, Master Data Management (MDM), Microsoft Azure Databricks, Microsoft Office, User Experience (UX)

Pay Range:

United States of America: 164,000 USD - 193,000 USD

Base pay offered may vary depending on geography, job-related knowledge, skills, and experience. A full range of medical, financial, and/or other benefits, dependent on the position, is offered.

Annual Incentive Reference Value Percentage:

30

Annual Incentive reference value is a market-based competitive value for your role. It falls in the middle of the range for your role, indicating performance at target.

Location(s):

United States of America

City/Cities:

Atlanta

Travel Required:

00% - 25%

Relocation Provided:

No

Job Posting End Date:

August 14, 2026

Our Purpose and Growth Culture:

We are taking deliberate action to nurture an inclusive culture that is grounded in our company purpose, to refresh the world and make a difference. We act with a growth mindset, take an expansive approach to what’s possible and believe in continuous learning to improve our business and ourselves. We focus on four key behaviors – curious, empowered, inclusive and agile – and value how we work as much as what we achieve. We believe that our culture is one of the reasons our company continues to thrive after 130+ years. Visit Our Purpose and Vision to learn more about these behaviors and how you can bring them to life in your next role at Coca-Cola.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class. When we collect your personal information as part of a job application or offer of employment, we do so in accordance with industry standards and best practices and in compliance with applicable privacy laws.