Reliability Program Manager, O&M

All Jobs  >  Reliability Program Manager, O&M Apply Reliability Program Manager, O&M Houston, TX • Operations Apply Job Type Full-time Description We are ERock!ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint. At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.Role Overview: The Reliability Program Manager, O&M – Eastern Region is responsible for driving fleet reliability improvement initiatives across the Eastern Region. This role will lead project execution, coordinate field resources, manage schedules, collect and analyze reliability data, and ensure high-impact improvement projects are completed with clear ownership, cadence, and measurable results.This position bridges project management, field execution, and operational reliability. The ideal candidate must be highly project-oriented, structured, and execution-focused, while also being capable of leading technicians, coordinating across departments, and removing barriers that impact fleet performance.The role supports Eastern Region O&M by taking ownership of reliability-based projects that require dedicated focus beyond normal day-to-day maintenance execution. This includes driving corrective action programs, preventive maintenance improvement efforts, product reliability campaigns, and field process improvements that directly impact uptime, customer confidence, and fleet performance.Key Responsibilities:  Project Execution and OwnershipOwn and manage Eastern Region reliability improvement projects from planning through completion. Build and maintain project schedules, trackers, action logs, risk registers, and status reporting. Drive execution cadence through recurring project meetings, clear action ownership, and follow-up discipline. Ensure project timelines, deliverables, dependencies, and risks are visible to O&M leadership. Coordinate with Area Managers, Field Service Coordination, NOC, Training, Safety, Engineering, Asset Management, and other internal stakeholders as needed. Provide routine updates on project progress, barriers, decisions needed and expected completion dates. Ensure projects are closed with documented results, lessons learned, and sustainable handoff plans. Fleet Reliability and Continuous ImprovementLead initiatives focused on improving fleet uptime, reducing repeat failures, and addressing known reliability trends. Analyze work order data, failure patterns, recurring alarms, customer-impacting events, and maintenance trends. Identify high-count electrical and mechanical failure points and coordinate corrective action plans. Support root cause analysis efforts and ensure corrective actions are translated into field-executable work. Develop and track measurable reliability improvement targets. Support the organization’s movement toward improved uptime, availability, and customer-facing reliability performance. Field Team LeadershipLead assigned technicians and resources in support of reliability improvement projects. Coordinate field execution plans, site readiness, material needs, scheduling, and completion tracking. Ensure technicians have clear scopes of work, expectations, safety requirements, and escalation paths. Partner with Area Managers to avoid conflicts with daily O&M priorities and ensure...