Manager HR services

Skip to main contentCareersDashboardProfileEnglishJoin Talent NetworkSign InSingle PositionIf we can connect, we can create a better future. Join us.View All JobsManager HR servicesKinshasa, Congo, the Democratic Republic of the This role is no longer accepting applicationsRequisition ID285363Date posted06/26/2026Role purpose The HR Services Manager is responsible for supervising a team that provides HR support to Vodafone employees. This includes handling queries about pay, benefits, recruitment, graduate programs, HR systems, and other HR-related projects. The role ensures that HR services meet agreed standards, KPIs, and best practices, while continuously improving processes and moving toward automation.Key Responsibilities Team Leadership: Full supervisory responsibility for HR professionals, setting direction and enabling performance.Operational Support:Ensures tasks align with global HR processes and are fit for purpose.Process Improvement: Recommends and implements standards, ensuring KPIs and service levels are met.Best Practices: Applies global HR practices and drives continuous improvement, especially toward automation.Cross-functional Projects: Leads projects, communicates effectively, and influences stakeholders to approve changes.Strategic Oversight: Reviews, evaluates, and prioritizes HR tasks using deep process knowledge.Required Skills Service Delivery & Customer CentricityEmployee Experience & User ExperienceHR Transformation & System and Process TransformationStrategic Mindset & Strategy ExecutionPeople Development & Leading Culture ChangeData Analytics & External InsightsResilience & Policy and Standards CookiesWe use cookies, including from our partners, to enhance and personalise your experience. Accept all cookies below, or select "Manage Cookies" to choose which cookies we can use. Reject means you are rejecting all non-essential cookies. Please see our Cookie Policy for more information.Manage CookiesReject AcceptPrivacy Preference CenterWhen you visit any website, it may store or retrieve information on your browser, mostly in the form of cookies. This information might be about you, your preferences or your device and is mostly used to make the site work as you expect it to. The information does not usually directly identify you, but it can give you a more personalized web experience. Because we respect your right to privacy, you can choose not to allow some types of cookies. Click on the different category headings to find out more and change our default settings. However, blocking some types of cookies may impact your experience of the site and the services we are able to offer.Allow All Manage Consent PreferencesStrictly Necessary CookiesAlways ActiveThese cookies are necessary for the website to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.Performance Cookies Performance Cookies These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.Functional Cookies Functional Cookies These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.Targeting Cookies Targeting...