Senior Producer

Job Description

Join IDX and play a pivotal role in launching and growing our US live production capability. Working with global brands and an expert international team, you'll help deliver world-class webcast and virtual event experiences at scale.

The Role

As our Senior Producer, you'll partner closely with the London based On-Air (live streaming) team to develop and evolve end-to-end production workflows and deliver best-in-class client experiences, establishing a US base for our well-established webcast and virtual event offering. This role combines hands-on production oversight with a focus on scale, engagement, and operational efficiency, dealing directly with Fortune500 and multinational companies. 

What You'll Be Doing

• Lead the delivery of high-profile live, virtual and hybrid webcast productions from planning through to post-event reporting.
• Manage multiple concurrent projects, ensuring on-time delivery, exceptional quality and an outstanding client experience.
• Develop production plans, schedules, run-of-show documents and staffing plans, coordinating internal teams, clients and external partners.
• Act as the primary client contact, leading rehearsals, speaker preparation and live event execution while resolving issues in real time.
• Continuously improve production workflows, processes and SOPs to drive efficiency, scalability and operational excellence.
• Support the UK Team Lead with resource planning, delivery oversight and operational performance, deputising when required.
• Provide expert input into client presentations, proposals, RFPs and solution design to support business growth.
• Stay at the forefront of webcast technologies, AI tools and production best practices to enhance delivery and audience engagement.
• Monitor budgets, resources and event performance, using data and insights to improve future productions.
• Ensure compliance with company quality, security and privacy standards (ISO 9001, ISO 27001 and ISO 27701) while maintaining the highest production and brand standards.
• Travel as required to support client meetings, live events and team collaboration.

About You

• 8+ years' experience delivering complex live, virtual and hybrid events or webcasts within a corporate, agency or enterprise environment.
• Expert knowledge of webcast production, live streaming technologies, AV systems, broadcast workflows and technical troubleshooting.
• Proven ability to manage multiple high-profile productions, leading projects from planning through delivery while balancing budgets, resources, risk and tight deadlines.
• Strong leadership and collaboration skills, with experience coordinating cross-functional teams, vendors and stakeholders to deliver exceptional client experiences.
• Commercially minded, with the confidence to contribute to client pitches, solution design and pre-sales discussions.
• Excellent communication, organisation and stakeholder management skills, with the ability to remain calm and make sound decisions in fast-paced live production environments.
• Familiarity with video production standards, post-production workflows, AI-powered production tools and quality, information security and privacy best practices.
• Bachelor's degree in Media, Broadcast Production, Communications or a related discipline (or equivalent experience), with flexibility to travel and support events outside standard business hours across the USA. 

Why Join IDX?

Not Just Any Brands: See your work come to life for iconic brands like lululemon, Lowe's, AT&T
Collaborative Spirit: Work alongside passionate innovators who share your thirst for progress
Continuous Learning: Grow your skills with ongoing training, mentorship, and the freedom to experiment
Fast Paced & Fun: Thrive in a dynamic environment where big ideas and bold action collide
Cutting-Edge Technology: Play with the latest analytics tools, use AR to build immersive digital events, and explore the future of brand storytelling
Our Perks

• 20 days PTO, plus 10 public holidays and 2 floating days (so much to celebrate!
• Hybrid working (Tue/Wed/Thu in office), plus flexibility for when life happens
• Commuter benefits program
• Dog friendly office, plus competitive rates on pet insurance for your furry friends
• An extensive menu of health care options and providers incl. medical, dental and vision; available on your first day
• Mental Health support including company Employee Assistance Program
• Flexible parental leave
• Paid community volunteer days (incl. school plays and trips
• Variety of competitive insurance policies incl. short/long term disability and legal
• 401k retirement plan with company match
• Employee perk program giving access to a wide variety of online discount
• Culture Committee focused on regular social, educational and community based activities