HRA Representative

Skip to main content HRA Representative Back to Search Apply Now Job Details Career area Position Type Location Corporate-CO, Miami, FL 33166, United States Job ID 11900 Share Facebook X LinkedIn Email Apply Corporate-CO, Miami, Florida, 33166, United States SUMMARYThe Health Risk Assessment (HRA) Representative plays a vital role in guiding members through their annual CMS‑mandated health risk assessment. This position requires a poised, self‑directed professional who excels in a fast‑paced, member‑focused environment and consistently delivers high‑volume performance, completing 100+ assessments each day. The role is both impactful and essential to supporting improved member health outcomes.ESSENTIAL DUTIES AND RESPONSIBILITIESHave a full understanding of the questions asked in the health risk assessment form.Prepare HRA forms to be completed daily based on the list of members with an appointment at the Center for the day.Round the different departments at the Center and track patients that need assistance with the questionnaire once they have checked in for their scheduled appointment.Assist members with completing the questionnaire by reading the questions, writing their responses, and explaining any questions the member may have.Electronically transcribe member responses at the end of the day and submit paper copies to the Medical Records Department for scanning.Contact patients via telephone who missed, canceled or rescheduled their appointment at the end of the day in an attempt to collect the member’s responses via telephone.Create a work relationship with the Center personnel and work together to help communicate about pending patients.Send via interoffice to the Health Plan any completed HRAs left at the Center on the Health Plan Box.LANGUAGE SKILLSFluency in English and Spanish required. Apply Join our Talent Network We’re always looking for great people to provide the best possible care to our Leon Medical Center patients. With such a diverse range of jobs and professional challenges, LEON is a place where your passion and the desire to achieve really can transform lives. If you don’t see an active job posting in the area of your expertise, we warmly invite you to join our Talent Community. Join Now