Restaurant Supervisor, Stories on High - Hilton Columbus Downtown
Hilton Columbus Downtown is looking for their next Restaurant Supervisor at their rooftop bar, Stories on High!
Join our team at a hotel connected directly to the Greater Columbus Convention Center, a short walk from over 150 dining and entertainment venues, with Nationwide Arena and North Market just two blocks away — all at a property featuring an art collection from Central Ohio artists, an indoor saline pool and whirlpool, and two fitness centers, one with a Peloton® bike with toe cages.
***The ideal candidate is a bright, energetic team player that brings enthusiasm for starting their career in food and beverage hotel management with a background in bartending and mixology. Experience in lead or supervisory roles is a plus!
Shift Pattern: Evenings, open availability required.
Exceptional Hospitality Starts with You
Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Restaurant Supervisor, you’re not just supporting daily operations at one of our hotel dining outlets – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.
Here's what you'll do during a typical day:
- Supervise daily restaurant operations: Oversee and participate in daily outlet operations, including ensuring guest service standards, product quality, and compliance with operational policies and procedures
- Deliver exceptional guest experiences: Monitor product and service quality, assess guest satisfaction, address issues, and make improvements to enhance the dining experience
- Guide the team through each shift: Provide on-the-floor supervision, assist with scheduling, and mentor team members to foster a positive and productive work environment
- Contribute to revenue growth: Assist with implementing marketing initiatives and up-selling techniques to promote food and beverage sales and maximize profitability
- Uphold regulatory standards: Maintain compliance with health, safety, sanitation, and alcohol awareness regulations, ensuring the highest standards of guest and team member wellbeing
What It Takes to Make the Stay
At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:
A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.