International Consumer Business (ICB) – Chief Operating Office – Associate

Join a team where your expertise shapes the future of risk management and governance. At JPMorgan Chase, you’ll be empowered to make a difference, working alongside talented professionals who value accountability, transparency, and innovation. This role offers the opportunity to influence strategic initiatives across Chase UK, JPMPI, and our EU expansion. You’ll thrive in a fast-paced setting that values diverse perspectives and fosters personal growth. Be part of a culture that champions doing the right thing and supports your professional development.

As a Project Manager in the International Consumer Banking (ICB) Risk COO team, you play a pivotal role in driving risk governance and strategic initiatives across our expanding product offerings. You collaborate with us to deliver regulatory, business, and cross-risk projects, ensuring robust processes and effective communication. You help us maintain the highest standards in risk management while working closely with business and functional teams. Together, we create an inclusive environment where your contributions matter and your growth is supported.

Job responsibilities:

• Work with the ICB Risk COO team in support of the ICB CRO agenda. 
• Collaborate with ICB Risk, Controls, Finance, Governance, and cross-functional partners to deliver strategic and BAU priorities 
• Coordinate and collate risk responses to NPAs and due diligence requests for investments.
• Analyze and document key business discussion and requirements, managing timelines, risks, issues, and dependencies tracking action items and other project related materials.
• Manage working group communications, reporting, and scorecards for key strategic initiatives
• Serve as a central point of contact for critical issues, facilitating timely decision-making
• Leverage subject matter experts and initiative owners to resolve project challenges
• Establish and maintain governance for key projects and processes
• Create and facilitate forums for issue resolution, progress updates, and decision-making
• Prepare meeting materials, document minutes, and ensure clear ownership of action items
• Communicate status updates to stakeholders and senior management through scorecards and milestone tracking

Required qualifications, capabilities, and skills

• Few years of experience in a second line of defence role 
• Proven written and oral communication skills to present findings and influence outcomes
• Strong attention to detail in a fast-paced, results-driven environment
• Excellent multitasking and prioritization skills
• Demonstrated ability to work inclusively across functions, lines of business, and locations
• Proven capability to operate autonomously and collaboratively within a team
• Experience developing new ideas and improving processes
• Proficiency in PowerPoint (Pitch-Pro) and MS Excel

Preferred qualifications, capabilities, and skills

• Experience in project or program management within the finance industry
• Prior experience in the Consumer Banking industry