About Sunrise Senior Living
Sunrise Senior Living provides resident-centered care while supporting team member growth across Canada.
The Sales Assistant supports the Sales & Marketing team in achieving occupancy and revenue goals while delivering a seamless and welcoming move-in experience. This role plays a key part in managing prospect data, coordinating move-in documentation and ensuring each new resident’s transition to Sunrise is smooth, organized and aligned with our shared values.
What You’ll Do:
• Maintain and update the CRM lead tracking system with accurate prospect information
• Support sales goals by coordinating appointments, follow-up and required reports
• Prepare resident administrative files in compliance with Sunrise and state requirements
• Manage the move-in process, including paperwork, assessments and agreement signing
• Conduct resident orientation and review Welcome Packet on move-in day
• Coordinate suite readiness with Maintenance
• Communicate with families, physicians and internal teams to ensure all documentation is complete
• Facilitate Founders Club benefits (as applicable)
• Maintain confidentiality and follow OSHA and safety standards
Sales Assistant – Support Occupancy Growth and Deliver a Seamless Move-In Experience
Sales Assistant | Sales Support | Customer Service | CRM | Senior Living | Administrative Support
Pay Range:
24.80 - 31.00
Employment Information
This position is subject to applicable provincial employment standards.
Equal Opportunity Employer
Sunrise Senior Living is committed to providing equal employment opportunities across Canada.