About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

 

Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.

• Continuous professional growth and leadership opportunities.

• Health, wellness, and financial benefits to offer peace of mind to you and your family.

• World-class facilities and the technology you need to thrive – in our offices or yours. 

Job Summary

The Manager - Identity & Access Management (IAM) is responsible for leading the design, engineering, and operational execution of SHI's enterprise Identity and Access Management strategy. This role oversees a team of IAM engineers and is accountable for delivering secure, scalable, and compliant identity services across the organization.

The Manager drives IAM modernization initiatives, including identity lifecycle management, access governance, privileged access management, and application onboarding, while supporting a zero-trust security model and enterprise security standards. This position serves as a key liaison between Security, Infrastructure, Cloud, and Application teams to ensure identity services enable business growth while maintaining a strong security and audit posture.

This position is required to report to the Somerset, NJ office location on a hybrid basis.

Role Description

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IAM Strategy & Leadership

• Own the IAM platform strategy, roadmap, and execution across the enterprise.

• Translate business, security, and compliance requirements into IAM capabilities and solutions.

• Lead IAM initiatives, including:

  • Identity lifecycle automation (Joiner, Mover, Leaver processes)

  • Access governance and certification programs

  • Privileged Access Management (PAM)

  • Zero-trust security alignment

• Establish and continuously enhance IAM standards, policies, and reference architectures.

Team Leadership & Management

• Lead, mentor, and develop a team of IAM engineers.

• Establish priorities, assign work, and align team efforts with organizational objectives.

• Provide technical leadership and remove obstacles impacting complex IAM initiatives.

• Drive accountability for:

  • Engineering delivery

  • Operational stability

  • Continuous improvement

• Foster a high-performance culture centered on ownership, accountability, and execution.

Engineering & Platform Ownership

• Oversee the design and implementation of IAM solutions, integrations, and workflows.

• Ensure IAM platforms are secure, scalable, reliable, and maintainable.

• Guide engineering efforts across:

  • Identity platforms, including Microsoft Entra ID

  • Authentication services, including Single Sign-On (SSO) and Multi-Factor Authentication (MFA)

  • Directory services, including Active Directory and Microsoft Entra ID

• Ensure consistent onboarding of applications into the IAM ecosystem.

Identity Lifecycle & Governance

• Own enterprise identity lifecycle processes, including:

  • Joiner, Mover, Leaver (JML) automation

  • Role-Based Access Control (RBAC) design and governance

  • Access reviews and certification programs

• Ensure effective governance of access provisioning, monitoring, and deprovisioning.

• Maintain audit readiness and compliance with internal and external standards.

Security & Risk Management

• Partner with Security teams to implement and enforce identity-related controls and policies.

• Mature and support security initiatives, including:

  • Least privilege access models

  • Just-in-time access

  • Conditional access and risk-based authentication

• Ensure IAM controls support regulatory and compliance requirements, including SOC and ISO frameworks.

• Identify, assess, and mitigate identity-related security risks.

Operations & Continuous Improvement

• Oversee IAM operational processes, including:

  • Provisioning workflows

  • Incident and issue management

  • Platform and performance monitoring

• Drive automation initiatives to reduce manual effort and improve service reliability.

• Define and monitor key performance indicators such as:

  • Provisioning latency

  • Certification completion rates

  • Application onboarding timelines

• Ensure documentation, standard operating procedures, and operational runbooks remain current and effective.

Cross-Functional Collaboration

• Partner closely with:

  • Security Engineering teams

  • Cloud and Infrastructure teams

  • Application owners

  • Business stakeholders

• Serve as the escalation point for complex IAM issues.

• Provide leadership with updates on IAM roadmaps, risks, initiatives, and operational performance.

Behaviors and Competencies

• Strategic Thinking: Can analyze complex situations, anticipate future trends, and align and integrate strategies across departments or functions.

• Leadership: Can take ownership of complex team initiatives, collaborate with others in decision-making processes, and drive team performance.

• Digital Acumen: Can take ownership of complex digital initiatives, collaborate with others, and drive digital results.

• Communication: Can effectively communicate complex ideas and information to diverse audiences, facilitate effective communication between others, and mentor others in effective communication.

• Change Management: Can manage major changes in organizational processes or policies, can facilitate change management processes among others, can mentor others in effective change management, and can adapt change management style based on the situation and the organization’s needs.

• Problem-Solving: Can proactively identify and take ownership of complex problem-solving initiatives, initiate preventative measures, collaborate with others to find solutions, and drive successful outcomes.

• Collaboration: Can take ownership of team initiatives, foster a collaborative environment, and ensure that all team members feel valued and heard.

• Project and Goal Focus: Can create new strategies or visions to enhance project focus and goal achievement.

• Decision-Making: Can facilitate group decision-making processes, build consensus, and commit to a course of action even in the face of uncertainty.

• Technical Expertise: Can demonstrate a high level of technical expertise in a specified area and can serve as a resource for others.

Skill Level Requirements

• Strong leadership, coaching, and team development skills with the ability to build and lead high-performing engineering teams.

• Expertise in Identity and Access Management (IAM), including identity lifecycle management, Joiner/Mover/Leaver (JML) processes, Role-Based Access Control (RBAC), access governance, and certification programs.

• Strong knowledge of IAM platforms, enterprise identity integrations, and identity governance solutions.

• Experience developing and executing IAM strategies, roadmaps, modernization initiatives, and enterprise security programs.

• Ability to design, implement, and support secure, scalable, and reliable IAM architectures and services.

• Strong understanding of authentication technologies, identity protocols, and directory services, including Single Sign-On (SSO), Multi-Factor Authentication (MFA), Active Directory, and Microsoft Entra ID.

• Experience implementing and supporting privileged access management (PAM/CPAM), least-privilege access models, just-in-time access, and risk-based authentication controls.

• Knowledge of zero-trust security principles and identity-centric security frameworks.

• Experience with IAM technologies such as SailPoint, Saviynt, CyberArk, and Microsoft Entra ID.

• Familiarity with cloud platforms, including Microsoft Azure, Amazon Web Services (AWS), and Google Cloud Platform (GCP).

• Experience with API integrations, automation technologies, and modern identity protocols.

• Strong understanding of authentication workflows, identity traffic patterns, and enterprise security controls.

• Excellent analytical, problem-solving, decision-making, and risk management skills.

• Strong communication, collaboration, and stakeholder management skills with the ability to influence across security, infrastructure, engineering, and business teams.

• Ability to establish operational discipline, drive continuous improvement, and balance innovation with stability, compliance, and security.

• Demonstrated strategic thinking and execution skills, with the ability to align IAM capabilities to organizational business and security objectives and deliver measurable results.

Other Requirements

• Bachelors Degree or equivalent work experience required

• 7-10+ years of experience in Identity & Access Management or a related field.

• 2-4+ years of experience leading, mentoring, or managing engineering teams.

• Proven experience leading IAM programs within large enterprise environments.

• Ability to travel 20%

Preferred

• Experience implementing IAM solutions within a zero-trust security model.

• Knowledge of DevOps methodologies and automation practices.

• Experience with scripting and automation tools, including PowerShell and Python.

• Industry certifications such as Microsoft Identity Administrator, CISSP, or other IAM-related certifications.

The estimated annual pay range for this position is $170,000 - $220,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.   

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status