Commercial Excellence Specialist
Unilever is currently hiring for Commercial Excellence Specialist
Function: Customer Operations
Work Level: 1D
Reports to: Commercial Excellence Lead
Scope: Nordics
Location: Stockholm Head Office (Solna), Sweden
Terms & Conditions: Full time, position until March 2027
All resumes must be in English.
ABOUT UNILEVER
With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to brighten everyday life for all, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.
At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
JOB PURPOSE
Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you are motivated by driving customer satisfaction by Cross-functional collaboration, operational excellence and continuous improvement then this role is just for you!
As Commercial Excellence Specialist you will be a part of our Nordic Customer Operations team. You will be part of a small team responsible for the Bill to Cash processes, including Business Planning, and the connecting tools (eg Salesforce Trade Promotion Management, Trade Promotion Analytics, High Radius). The roles is a hands on role, in which you will be working closely within the Customer Operations team but also close to the Sales team and our 3rd party Operations team with the ambition to provide the best experience for our customers.
WHAT WILL YOUR MAIN RESPONSIBILITIES BE
As Commercial Excellence Specialist your main responsibility will be to:
Be the owner of End-to-End processes within the Bill to Cash area (e.g. Funds management, Settlements, Pricing, Promotional planning).
Partner cross-functionally to secure excellent execution of End-to-End processes within the areas of Bill to cash.
Ensure smooth operation and collaboration with 3rd party operations teams and local business teams, including KPI tracking, root cause analysis and continuous improvement.
Be a key user of the technology used in the processes and drive usage and best practice sharing.
Perform controls periodically as per Unilever Audit control framework
WHAT YOU NEED TO SUCCEED
To make the most impact in this role, we think that you
Hold an academic degree in Supply Chain management, Business administration, or a related field.
1-2 years of experience of Order to Cash, Commercial operations, or related areas.
Have good Business acumen and financial understanding
Can understand and work along complex processes, but at the same time have attention to details.
Take ownership of and lead initiatives for continuous improvement
Value collaboration and have good communication skills.
Have an interest in technology and how it can support the day-to-day operations
Strong analytical skills and experience of working with big data sets to drive process improvements.
Experience in MS Office
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.