Business Manager - Unified Communcations
At Tech Data, we're not just distributing technology, we're shaping the future of workplace communications. Our significant growth in Unified Communications has created exciting opportunities for talented professionals to work with leading global vendors, cutting-edge technologies and some of the most innovative customers in the market. For those looking to accelerate their careers, expand their expertise and make a real impact, we offer a collaborative environment where ambition and growth are encouraged and rewarded
Job Purpose:
In this new role, the successful candidate will take end-to-end ownership of the Unified Communications (UC) portfolio across ANZ. This is a true player-coach role: you'll spend as much time in the field recruiting partners and building pipeline as you will managing vendor relationships and, where a small team is in place, coaching Business Development Managers.
You'll own the commercial performance of the UC business — from partner recruitment and enablement through to vendor scorecards and revenue growth — and act as the connective tissue between our vendor partners, our reseller/MSP community, and internal stakeholders.
This is a hands-on, quota-carrying role suited to someone who has operated inside IT distribution or the UC/collaboration vendor ecosystem (e.g. UCaaS, CCaaS, SBC/telephony or CPaaS) and is comfortable being measured on both the health of vendor relationships and the pipeline they personally generate.
Key Responsibilities:
Recruit and onboard partners — identify, pitch, and sign new reseller, MSP, and UC/CX specialist partners across the ANZ region.
Generate and manage pipeline — personally build and progress a pipeline of partner-sourced UC opportunities, working alongside partners' own sales teams to support and close deals.
Own vendor relationships — act as the primary point of contact for UC vendor partners, managing joint business plans, rebate/incentive structures, and quarterly business reviews.
Negotiate commercial terms — manage net pricing, marketing development funds (MDF), and back-end rebate programs to protect and grow margin.
Own the P&L — hold accountability for revenue, margin, and profitability of the UC business unit against an annual plan.
Forecast accurately — maintain a rolling pipeline and revenue forecast, reporting variance and risk to leadership.
Knowledge, Skills and Experience:
- 8+ years' experience in IT distribution, telecom, or UC/collaboration vendor sales, with a track record of hitting revenue and partner-recruitment targets.
3+ years in a role owning a vendor relationship, product line, or business unit — commercial/P&L exposure strongly preferred.
Demonstrated experience personally recruiting channel partners and generating pipeline, not just managing others who do.
Working knowledge of UC/CX technologies — UCaaS, CCaaS, SBC/telephony, or CPaaS — and how they're sold through the channel.
Comfort with vendor commercial mechanics: net pricing, rebates, MDF, and joint business planning.
Strong forecasting and CRM discipline, with the ability to report pipeline and revenue performance to leadership.
Excellent stakeholder management — equally credible in front of a vendor VP and a partner's sales floor.
What's on offer
Besides offering a very competitive remuneration package, we also offer:
Great team culture
Great learning opportunities to grow professionally and personally through dedicated learning platforms, our education assistance program, focused individual development plans and from your co-workers
Flexible work hours within a hybrid work environment
On-site parking and close to Metro services
Paid parental leave scheme including options to ramp up your hours back to your role, a great program that we are especially proud of
Strong reward and recognition programs.
If you are seeking a new role or opportunity to further grow your sales and/ or business management career within an organisation that truly values and embraces individuals from diverse backgrounds, then we look forward to hearing from you soon.
At Tech Data, a TD SYNNEX Company, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
- Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
- Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
- Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
- Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
- Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
- Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At Tech Data, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a diverse team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment based on merit, without regard to race, colour, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law. To support our diversity and inclusion efforts, we may ask for voluntary gender disclosure information. This data will be used solely to improve our hiring practices and ensure fair treatment for all candidates.