Industry/Sector
Not ApplicableSpecialism
SAPManagement Level
ManagerJob Description & Summary
The Opportunity
Join our Acceleration Center India and help shape the future of business for our diverse client portfolio across geographies and jurisdictions. You’ll work at the heart of global teams across Advisory, Assurance, Tax and Business Services—solving real client challenges through connected collaboration. We’ll help you grow your skills so you can go further. With hands-on learning, cutting-edge tools and an inclusive culture, this is your opportunity to do inspiring work that makes a difference—every day.
As a SAP Basis - Manager, you will play a pivotal role in optimizing operational efficiency by analyzing client needs, implementing software solutions, and providing training and support for seamless integration and utilization of business applications. Within our Digital Core Modernisation practice, you will specialize in utilizing and managing SAP software and solutions, focusing on installation, configuration, administration, development, and support of SAP products and technologies.
As a Manager, you will lead teams and manage client accounts, focusing on strategic planning and mentoring junior staff. You are accountable for confirming project success and maintaining standards. Enhancing your leadership style, you motivate, develop, and inspire others to deliver quality. You are responsible for coaching, leveraging team members’ unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way.
In this role at PwC Acceleration Center India, you will be at the forefront of driving client engagement workstreams, navigating complex challenges, and delivering exceptional work that meets client service expectations.
Responsibilities
- Manage and support the SAP Basis landscape, including SAP S/4HANA, PO, BOBJ, and BODS environments.
- Oversee system administration
- Provide 24x7 production support ensuring high availability, performance tuning, and rapid problem resolution.
- Monitor system performance and resolve technical issues while minimizing downtime.
- Coordinate with BASIS, functional, and technical teams for seamless integration and change management.
- Manage SAP transports, client copies, and system refresh activities.
- Administer SAP Solution Manager for landscape monitoring and support.
- Perform database administration and support activities related to underlying DB platforms (e.g., HANA, Oracle, SQL Server).
- Implement and maintain security standards, backups, and disaster recovery procedures.
- Conduct root cause analysis for repeated issues and implement long-term solutions.
- Support SAP PO workflows, interfaces, and integration points.
- Manage and optimize SAP BOBJ and BODS environments for reporting and data integration.
- Prepare documentation and knowledge transfer for continuous process improvement.
- Collaborate with cross-functional teams to support development, testing, and deployment activities.
What You Must Have
- At least a Bachelor's degree
- At least 10 years of experience
- Oral and written proficiency in English required
What Sets You Apart
· 8+ years of proven SAP BASIS experience with hands-on work on SAP S/4HANA landscapes.
· Strong experience supporting SAP Process Orchestration (PO), BOBJ, and BODS environments.
· In-depth knowledge of SAP system architecture, installation, and configuration.
· Experience in 24x7 production support for large, complex SAP landscapes.
· Proficient in applying SAP patches, upgrades, and kernel installations.
· Strong expertise in SAP transport management and client administration activities
· Experience with SAP Solution Manager for system monitoring and incident management.
· Database administration skills on SAP-supported databases (HANA preferred).
· Excellent troubleshooting and analytical skills with a proactive approach.
· Strong communication and collaboration skills to work with global teams.
Travel Requirements
Not SpecifiedJob Posting End Date