Senior PMO

Senior PMO LocationSan Francisco; New York CityEmployment TypeFull timeLocation TypeOn-siteDepartmentCore OperationsCompensationSenior PMO$150K – $180K • Offers EquityFinal offer will reflect how you map to our current needs. This salary range may be inclusive of several career levels at Doss and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.About Doss DOSS is building an Operations Cloud for the real world.A modern, AI-native platform for physical product businesses to manage the flow of goods, dollars, and data in real time, across:ProcurementInventoryOrdersFulfillmentFinanceBuilt to replace spreadsheet chaos and rigid, consultant-heavy ERPs. Fast time-to-value, adaptable as the business evolves.Through our Adaptive Resource Platform (ARP) and unified operational data model, teams deploy quickly, automate workflows, and make changes without months of re-implementation.We recently raised a $55M Series B, co-led by Madrona and Premji Invest. Participation from Intuit Ventures, Theory Ventures, General Catalyst, Contrary Capital, and Pathlight VC.DOSS is trusted by fast-growing operators to run critical operations with speed, control, and confidence.About the RoleDoss's PMO team is the core engine of DOSS and the success of our customers. This unique role sits at the intersection of product, data, operations, implementation and customer partnership. The team is responsible for the entire post-sales product operations and implementation lifecycle:Discovery: partnering with cross functional client leadership to analyze their operational and financial workflows (flow of goods, information and money) and requirementsProduct Design: Data model, workflows and integrationsBuild/Configure on DOSS/ERP platformUAT and Go-liveThe PMO will support our push to upper mid-market and enterprise clients, and will have multiple responsibilities:Support e2e ERP lifecycle process and success for 1-2 of our bigger clientsBuild new product capabilities/solutions within the DOSS ERP platformContribute to best practices and process improvements across the teamHands-on ERP implementation experience is required. Our current team comes from a mix of business and technical backgrounds. What we value the most are:Ownership/accountability mindsetCustomer obsession (including client/stakeholder management)Appetite for operational and technical detailsBusiness acumen to zoom out and discuss value driversPassion for learning quicklyWhat You'll DoSupport e2e post sales customer lifecycle from discovery, design, product implementation and go-live across our bigger clients - you are responsible for ensuring client achieves success and value from DOSSConduct cross functional deep dives across customer organization to map end-to-end business processes and workflowsBuild new product capabilities that help support DOSS's push to upper mid market and ENT clientsContribute to best in class practices and processes across the entire teamTranslate process flows into product design and configuration within the DOSS platformCollaborate with technical teams on integrations and data migrations required for successful implementationsSupport UAT, training, and go-live support, and build relationships with clients to drive retention and potentially upsell → turn our customers to our biggest advocates!!Contribute to initiatives to drive improvements in DOSS product and customer lifecycle processes via automation and AI - we are an AI native company and teamWhat We're Looking For4+ years in engineering (industrial, process, computer etc.), consulting, finance, operations, product operations or technical program management at a technology company - ERP experience not required (though if you have experience in that its a plus)Systems...