Manager, Business Transformation, Asia Pacific
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Manager, Business Transformation, Asia PacificManager, Regional Market Transformation, Asia PacificWho is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential. Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The AP Market Development team is looking for a manager to support the delivery of high-impact transformation initiatives across Asia Pacific. The role will work closely with the EVP Market Development Lead, Directors, country teams, and cross-functional partners to analyze market challenges, coordinate execution, develop project materials, and help track progress against strategic and commercial outcomes.
Role
• Support the assessment of market opportunities and business challenges by gathering inputs, analyzing data, identifying issues, and summarizing implications for decision-making.
• Coordinate project workplans, milestones, meeting cadence, stakeholder follow-ups, and issue logs across multiple transformation engagements.
• Prepare clear, concise materials including market diagnostics, project updates, business case inputs, leadership readouts, and execution trackers.
• Work with country, product, commercial, finance, legal, delivery, and other functional teams to gather requirements, clarify ownership, and support execution of agreed actions.
• Track progress against agreed outcomes, risks, dependencies, and impact measures, escalating issues and opportunities for leadership attention as needed.
• Contribute to the development of repeatable tools, templates, playbooks, and knowledge assets that improve the effectiveness of the Regional Market Transformation function.
All About You
The ideal candidate for this position should:
• Have strong analytical and problem-solving skills, with the ability to synthesize information from multiple sources into clear insights and recommendations.
• Demonstrate solid business acumen and interest in payments, market development, commercial strategy, and transformation execution.
• Be highly organized, detail-oriented, and able to manage workstreams, timelines, and stakeholders in a dynamic regional environment.
• Communicate clearly and confidently through written materials, presentations, and stakeholder discussions.
• Work effectively across cultures, markets, and functions, building trusted relationships and following through on commitments.
• Show curiosity, ownership, resilience, and a willingness to learn in ambiguous situations where solutions may not be predefined.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.