Product Manager - Retail & Insights

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers. 

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

 

Job Purpose 

Work closely with the product squad to define and deliver user-centric platform capabilities that enable scalable, connected retail media solutions. You will develop a deep understanding of customer, retailer, and partner integration needs to define, manage, and execute product requirements that support interoperable ecosystems. 

Develop a platform mindset by defining reusable capabilities, APIs, and integration patterns that connect our retail media platform with third-party systems including ad servers, DSPs, SSPs, content management systems, ERP platforms, workflow tools, and offsite media partners. Contribute to the broader product strategy by delivering scalable, secure, and future-proof platform capabilities that unlock value across advertisers, retailers, and ecosystem partners. 

While this is a platform and integration-focused role, you are expected to keep the end-to-end user experience in view: how retailers, advertisers, and operational users move through the workflows these capabilities enable, and where those journeys succeed or break down. You will have owned user-facing product surfaces earlier in your career, and bring that judgement to platform work. 

Key Accountabilities 

Drive your squad 

• Work closely with engineering, architecture, and design counterparts to define and deliver scalable integration capabilities aligned to the wider platform strategy. 

• Define product increments that maximise reuse through APIs, shared services, and configurable integration frameworks rather than point solutions. 

• Collaborate across Product domains to ensure integrations enable seamless activation, delivery, measurement, and operational workflows. 

Execute with Excellence 

• Own the execution roadmap for platform integrations that improve operational efficiency and create commercial value. 

• Write clear product requirements, user stories, acceptance criteria, API contracts, data mappings, and integration specifications. 

• Act as the primary point of contact for third-party technology partners, ensuring requirements are communicated, understood, and delivered successfully. 

• Define and manage the lifecycle of integrations from discovery through implementation, monitoring, and ongoing maintenance. 

• Ensure product requirements include both user experience and underlying API, integration, security, and data quality considerations. 

• Identify and frame integration problems before they are fully specified — validating the underlying user and partner need rather than only executing a defined brief. 

Measure what matters 

• Measure adoption, reliability, scalability, and operational performance of integration capabilities. 

• Define and monitor non-functional requirements including latency, uptime, observability, security, resilience, and data quality. 

• Prioritise integrations that improve automation, consistency, and platform scalability across the retail media ecosystem. 

Build your product maturity 

Working with Product Leadership to develop and strengthen the following capabilities: 

• Bring others on the journey: Communicate integration strategy, roadmap, and priorities across technical and business stakeholders. 

• Know our business: Understand how platform integrations contribute to retailer success, advertiser outcomes, and long-term product strategy. 

• Comprehend the market: Build knowledge of Retail Media, AdTech, API-first platforms, interoperability standards, and emerging ecosystem partners. 

• Understand your users: Develop deep understanding of retailers, advertisers, technical partners, developers, and operational users. 

• Create Awareness: Support go-to-market activities by enabling scalable platform capabilities that accelerate customer adoption. 

Platform & Technical Collaboration 

• Apply platform-first thinking to define reusable, scalable integration capabilities across the retail media ecosystem. 

• Work closely with engineering teams to design API-first solutions and integration architectures. 

• Translate business requirements into clear API specifications, data models, workflows, and system behaviours. 

• Evaluate external APIs, data-sharing models, and compliance requirements to support strategic technology partnerships. 

• Contribute to long-term platform architecture that enables plug-and-play connectivity with ecosystem partners. 

• Collaborate with engineering to deliver secure, performant, observable, and maintainable integrations. 

• Demonstrate awareness of emerging industry standards, technologies, and innovations that shape the future of Retail Media. 

Essential 

• Bachelor's or Master's degree (or equivalent) in Business, Marketing, Engineering, Computer Science, or related discipline. 

• Minimum 5 years of Product Management experience, with 7+ years preferred. This must be genuine product management time — business analyst, product owner, and project or programme management experience does not count towards this. 

• Has owned at least one user-facing product surface, in addition to platform or integration work — we are looking for a rounded product manager, not a pure integrations specialist. 

• Experience managing complex business and technical stakeholder relationships. 

• Experience working within Agile remote or distributed, cross-functional teams, including matrixed environments where priorities are set across multiple teams. 

• Strong understanding of one or more of:  Ad Servers ,DSPs / SSPs ,CDPs / DMPs ,Digital Content Management Systems or ERP platforms 

• Strong understanding of digital advertising concepts including bidding, pacing, auction dynamics, audience targeting, attribution, and campaign delivery. 

• Useful understanding of APIs, webhooks, data schemas, and system integration principles. 

• Experience translating complex technical requirements into clear product documentation. 

• Ability to prioritise and deliver large, ambiguous product end to end initiatives. 

• Excellent communication and stakeholder management skills. 

 

Desirable 

• Experience working within Retail Media, AdTech, Digital Advertising, or enterprise SaaS platforms. 

• Experience delivering API-first products or platform integrations. 
• Experience working with third-party technology providers and external platform partnerships. 

 

What you can expect from us

We won’t just meet your expectations. We’ll defy them. So you’ll enjoy the comprehensive rewards package you’d expect from a leading technology company. But also, a degree of personal flexibility you might not expect.  Plus, thoughtful perks, like flexible working hours and your birthday off.

You’ll also benefit from an investment in cutting-edge technology that reflects our global ambition. But with a nimble, small-business feel that gives you the freedom to play, experiment and learn.

And we don’t just talk about diversity and inclusion. We live it every day – with thriving networks including dh Gender Equality Network, dh Proud, dh Family, dh One, dh Enabled and dh Thrive as the living proof.  We want everyone to have the opportunity to shine and perform at your best throughout our recruitment process. Please let us know how we can make this process work best for you. 

Our approach to Flexible Working

At dunnhumby, we value and respect difference and are committed to building an inclusive culture by creating an environment where you can balance a successful career with your commitments and interests outside of work.

We believe that you will do your best at work if you have a work / life balance. Some roles lend themselves to flexible options more than others, so if this is important to you please raise this with your recruiter, as we are open to discussing agile working opportunities during the hiring process.

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