Skip to main contentEnglishSign InInsurance Services Rep I - Remote - Springfield page is loadedInsurance Services Rep I - Remote - SpringfieldApplyremote typeFully RemotelocationsMercy Remote - North Central - Springfieldtime typeFull timeposted onPosted Todayjob requisition idJR260837Find your calling at Mercy!Insurance Services Representative I is responsible for collection and resolution of outstanding insurance receivables including but not limited to unpaid, denied and underpaid claims. Insurance service representatives must communicate effectively, while accurately and efficiently handling high claim volume. Performs duties and responsibilities in a manner consistent with our mission, values and Mercy Service Standards.Position Details:Minimum Required QualificationsEducation:HS Degree or EquivalentOther Skills and Knowledge:Computer and keyboarding skillsPreferred Experience:Prior EPIC Resolute Hospital Billing or Ambulatory experiencePrior Revenue CycleHealthcare billing or insuranceOther Skills and Knowledge:Basic Microsoft Excel and Word knowledgeCommunication and customer service skillsWhy Mercy?From day one, Mercy offers outstanding benefits - including medical, dental, and vision coverage, paid time off, tuition support, and matched retirement plans for team members working 32+ hours per pay period.Join a caring, collaborative team where your voice matters. At Mercy, you'll help shape the future of healthcare through innovation, technology, and compassion. As we grow, you'll grow with us.About MercyTransforming the Health of Our CommunitiesOur Mercy health system was founded by the Sisters of Mercy in 1986. But our heritage goes back more than 195 years. It began with an Irish woman named Catherine McAuley, who was determined to help women and children in Dublin experiencing poverty. Though Catherine had a modest upbringing, she received an unexpected inheritance that allowed her to fulfill that dream. In 1827, she opened the first House of Mercy in Dublin, intending to teach skills to women and educate children. Many volunteers came to help.A few years later, Catherine founded the Sisters of Mercy, one of the first religious orders whose Sisters were free to walk among the poor and visit them in their homes. In 1843, the Sisters of Mercy came to the United States. In 1856, they traveled to St. Louis. In the years to come, they would establish hospitals throughout the Midwest. Many of these would join together in 1986 as Mercy.Click Here to Learn More about MercyRead MoreFollow UsTerms & Policy© 2026 Workday, Inc. All rights reserved.
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