Account Director - Singapore

Account Director - Singapore LocationSingaporeEmployment TypeFull timeLocation TypeRemoteDepartmentBusiness DevelopmentAccount Director - SingaporeSingapore | Hybrid | Full-timeAbout HiyaHiya is making voice communication safer, smarter, and more trusted. Our AI-powered Voice Intelligence Platform analyses more than 28 billion calls each month, protecting over 550 million users worldwide from spam, fraud, and impersonation.We partner with the world’s leading telecom operators and technology companies, including Vodafone, Telenor, AT&T, Samsung, BT/EE, Rogers, MasOrange, Telefonica, Virgin Media O2, and Bell Canada, to power trusted voice experiences at scale. Backed by Balderton Capital, Hiya is growing rapidly and redefining what voice communication becomes next.About the RoleWe are hiring a Regional Director to lead business development, carrier partnerships and commercial growth across Southeast Asia. Based in Singapore, you will drive Hiya’s expansion across Singapore, Malaysia, and Thailand. This is a strategic, high-impact role for someone who thrives in complex, multi-stakeholder environments and wants to build something meaningful in a fast-growing region.You will own the full commercial lifecycle, from market development and executive relationship-building through to deal negotiation, execution, and long-term account growth. You will define and execute Hiya’s Southeast Asia strategy and work cross-functionally with Product, Marketing, Legal, Customer Success, and Leadership to bring our voice intelligence solutions to market across the region.This role is critical to the success of Hiya. You will be a key player in a small but global team that interacts with the largest brand-name Mobile Network Operators in the world.What You’ll OwnDevelop and execute Hiya’s commercial strategy across Singapore, Malaysia, and ThailandBuild and maintain senior relationships with telecom operators, carriers, and strategic partners across the regionIdentify, develop, and close new business opportunitiesLead complex commercial negotiations and long-form partnership discussionsDrive revenue growth across new and existing accountsRepresent customer and market needs internally to shape product and go-to-market strategyCoordinate cross-functional teams to support successful launches and partner growthTrack market dynamics, competitive activity, and regulatory and industry trends across APACWhat We’re Looking For7+ years in business development, strategic partnerships, enterprise sales, or carrier/operator salesProven ability to drive business development across multiple Southeast Asian markets, specifically Singapore, Malaysia, and ThailandStrong experience working with telecommunications operators or large enterprise accountsProven track record closing complex, multi-stakeholder dealsStrong executive presence and relationship management skillsCommercially driven, with sharp strategic thinking and execution capabilityComfortable operating in fast-moving, ambiguous environmentsMust hold a valid Singapore work visa or relevant right-to-work status (e.g., Singapore citizenship or Permanent Residency)Fluent in English; additional regional languages are an advantageNice to HaveBusiness development experience in Australia and/or Taiwan is a strong plusExperience in telecom services, mobile networks, voice, fraud, or security productsExisting relationships within the Southeast Asian telecom ecosystemExperience working with SaaS, platform, or AI-driven productsExposure to international or multi-market commercial environmentsTechnical fluency and the ability to engage in solution-design conversations with product, engineering, and data teamsHow We WorkOwn it: We expect team members to take real ownership and move with purpose. Observers don’t thrive here.High trust, high bar: We serve customers and partners with a standard for quality we don’t compromise on.Learn in public: Mistakes happen. What matters is that we reflect, adapt, and share what we...