Purpose Statement:
This role is responsible for ensuring compliant and efficient logistics operations for Boston Scientific medical devices, covering inbound receipt, warehousing, inventory control, shipping, customs/trade compliance, and physical distribution, in alignment with regulatory requirements, quality systems, and Boston Scientific policies.
Job Responsibilities:
* Supervise and oversee end-to-end logistics operations including receiving, warehousing, inventory control, cycle counting, issuance, warehouse cleanroom, shipping, and physical distribution (ship direct).
* Ensure full compliance with regulatory requirements (e.g. FDA, ISO 13485, GDP) with Boston Scientific Quality System.
* Maintain accurate inventory records in ERP systems, ensuring traceability and reconciliation through regular cycle counts and audits.
* Ensure proper storage, handling, labeling, and segregation of raw material and finished goods in accordance with quality and safety requirements.
* Support internal and external audits, inspections and regulatory reviews by preparing documentation and addressing observations in a timely manner.
* Investigate and resolve logistics-related issues, deviations, non-conformances, and complaints in collaboration with Quality and other cross-functional teams.
* Supervise in develop, review and maintain entire warehouse related work instructions and records to ensure compliance and standardization.
* Collaborate with cross-functional stakeholders including Quality, Production Unit, Engineering, Regulatory, Finance, and Supply Chain teams.
* Ensure compliance with EHS, security and company policies within warehouse and logistics operations.
* Provide guidance, training and mentoring to junior logistics or warehouse personnel, as applicable.
* Consistently look for continue improvement for the accuracy and productivity of the process.
Job Requirement:
* Bachelor’s Degree in Logistics, Supply Chain Management, International Trade, Business Administration, or a related discipline.
* Minimum 5–10 years of experience in Customs Compliance, Trade Compliance, and Import/Export Operations.
* Strong hands-on experience with Licensed Manufacturing Warehouse (LMW) operations and customs compliance in Malaysia, preferably within a manufacturing environment.
* Proven experience in customs permit applications, import/export declarations, duty exemption management, customs audits, and regulatory reporting.
* Strong knowledge of Malaysian Customs regulations, import/export controls, and trade compliance requirements.
* Experience working with regulatory authorities and government agencies, including:
* Royal Malaysian Customs Department (RMCD)
* Ministry of Investment, Trade and Industry (MITI)
* Malaysian Investment Development Authority (MIDA)
* SIRIM Berhad
* Department of Environment (DOE)
* Sound understanding of permit conditions, licensing requirements, import/export restrictions, and regulatory compliance obligations.
* Proficient in customs declaration platforms such as uCustoms, Dagang Net, or equivalent systems.
* Solid knowledge of tariff classification, customs valuation, Rules of Origin, and Free Trade Agreements (FTAs).
* Experience managing import/export documentation, customs declarations, permit applications, and LMW inventory controls.
* Familiarity with ERP systems (e.g., SAP, Oracle, or equivalent) and supply chain management processes.
* Strong attention to detail with a high level of accuracy in managing customs documentation and compliance requirements.
* Excellent analytical and problem-solving skills with the ability to identify risks and implement effective solutions.
* Strong communication, stakeholder management, and negotiation skills.
* Effective time management and organizational skills, with the ability to prioritize multiple tasks and meet critical compliance deadlines.
* Ability to manage multiple permits, customs...
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