Commercial Account Executive, CEE
Wien, AustriaFull-timePosted Feb 23, 2026
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Commercial Account Executive, CEEFull-timeEmployee Type: RegularRegion: EMEA - Europe, Middle East and AfricaWork Persona: FlexibleCompany DescriptionIt all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone.Job DescriptionThe Commercial Account Executive will produce new business sales revenue from software licenses within customers in the Central Eastern Europe region with 1,000 to 5,000 employees. This will be achieved through territory planning, including researching prospect customers, using business development strategies and completing field-based sales activities within an assigned territory.What you get to do in this role:The Commercial Account Executive builds relationships within commercial-size clients while achieving quarterly and annual sales quotas for an assigned territory.Develop and run a sales strategy in the allocated territory with a target prospect list, and a regional sales planWin new logos and expand existing customersPartner with the marketing team to initiate marketing plans to increase growthQualify prospects and develop new sales opportunities and ongoing revenue streamsArrange and conduct initial product demonstrations and presentationsLead ongoing account management to ensure customer satisfaction and improve additional revenue streamsBe a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help their IT roadmapQualificationsTo be successful in this role you have:Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry.4+ years of experience in a Commercial Account Executive (or equivalent) role within the SaaS industryExperience achieving sales targetsExperience of working across CEE countriesAbility to work in a matrixed support organization and using multiple virtual specialistsExecutive-level relationship management experienceAbility to provide transparency to sales process with excellent CRM hygieneTravel: 30-40%Knowledge of a CEE language is an advantageAdditional InformationWork PersonasWe approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.Equal Opportunity EmployerServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. AccommodationsWe strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application...