Senior Manager, Commercial AI & Digital Solutions

Career Areas Career Stories Join Talent Community Candidate Login English English Italiano Español Français Português Norsk Deutsch 日本語 Bahasa melayu 中文 (简体) 中文 (繁體) 한국어 ภาษาไทย Nederlands Polski Yкраїнська Hrvatski Ελληνικά Magyar čeština Türkçe Pусский Haitian עברית Brazilian Português Dansk Suomi Svenska Français (Canada) Português (Portugal) Careers Home Life at BMS Career Areas Student Opportunities Events How We Recruit Career Stories Search this site Join Talent Community Candidate Login English English Italiano Español Français Português Norsk Deutsch 日本語 Bahasa melayu 中文 (简体) 中文 (繁體) 한국어 ภาษาไทย Nederlands Polski Yкраїнська Hrvatski Ελληνικά Magyar čeština Türkçe Pусский Haitian עברית Brazilian Português Dansk Suomi Svenska Français (Canada) Português (Portugal) Single PositionView All JobsHybridSenior Manager, Commercial AI & Digital SolutionsSeoul - KR No longer accepting applications.Job IDR1601654Date posted04/22/2026DepartmentNot ApplicableJob SummarySenior affiliate level IT role driving digital transformation through AI, data solutions, and innovative technologies to advance commercial strategies; partners with Commercial, Medical, Market Access to identify high impact opportunities, deploy scalable capabilities, and ensure compliant adoption, delivering outcomes such as customer engagement uplift, cycle time reduction, and revenue growth. Key Responsibilities include but are not limited to: Forge strong partnerships with commercial leaders across Korea to uncover high impact opportunities where AI and digital technology can transform outcomes in priority therapeutic areas. Pinpoint high value business challenges and translate them into innovative data & AI strategies to enhance market differentiation, customer engagement, and revenue generation. Scout, evaluate, and implement breakthrough AI powered solutions—leveraging internal capabilities and external partnerships—to improve patient outcomes and drive BMS growth. Facilitate collaboration across internal teams and with external innovators (healthcare providers, technology companies) to co-develop and pilot new solutions. Craft compelling business cases that mobilize cross functional support and investment, translating complex AI and digital strategies into clear commercial growth. Orchestrate seamless delivery from concept to launch by aligning Marketing, Sales, Medical, Legal & Compliance, Regulatory, and Procurement. Maximize deployment with clear impact metrics, rigorously tracking performance to ensure measurable value for patients and sustained business momentum. Inspire a culture of innovation and agility across BMS.  Ensure privacy, security, and Responsible AI guardrails; maintain a local risk register and business continuity plans for critical processes and systems. Drive omnichannel personalization and next best action capabilities to enhance HCP/customer experience and field effectiveness. Orchestrate local use of enterprise data platforms; automate data integration/analytics flows with delivery centers; progress from descriptive to predictive AI/ML use cases. Define KPIs/OKRs and track adoption %, cycle time reduction, quality/compliance outcomes, and business value realized.  Qualifications & ExperienceMust Have:Bachelor's degree in Information Technology, Business, Marketing, Life Sciences, or equivalent advanced degree of relevance in AI-driven solutions.Proven experience (5–10 years, or more) in digital innovation, customer engagement solutions, or commercial excellence within pharma/healthcare/tech.Strong track record identifying, developing, and implementing digital tools and AI driven solutions.Demonstrated success delivering cross functional projects in complex, matrixed organizations.Experience with digital platforms, CRM systems, omnichannel marketing, and personalization technology.Strong project and change management skills; ability to manage multiple projects in dynamic, fast paced environments.Experience with tools and technologies...