Ecommerce Merchandise Analyst (Maternity Cover)

Overview of the Merchandise Analyst, Global Content role

The eCommerce team is responsible for delivering a superior site experience for the customer, using data and customer insights to deliver easy, inspiring product discovery and helpful, intuitive, content-rich product pages.

You will have the opportunity to collaborate closely with cross-functional partners to deliver a seamless, friction-free, shopping experience online. To do this, you will be responsible for:

EDM

• Perform EDM coding and linking (following an effective linking strategy) - responsible for slicing edm artwork, inserting the correct links and converting into html email templates using Figma and Dreamweaver 

Social Media

• Execution of organic social media posting based on 360 strategy set by site manager

• Review curalate for domestic imagery that supports strategy and brand marketing goals by season

• Posting in meta business manager across IG & FB, focusing on static posts, reels and some cross brand support for collabs

• Cross brand, cross market collaboration and alignment on posts, copy and linking

• Weekly/Monthly reporting and analysis of organic social posting results 

Content                                                                                                              

• Support content pages/landing pages/homepage builds (including issuing and following up on tickets for tech team)

• Update sitewide and supercat banners

• Homepage Navigation

• Create/build out category pages/collection pages/collaboration pages 

• Tag products on lookbook via Curalate                                                                                                                    

• Update store events/delivery cut-offs/terms & conditions

• Manage cross-brand content execution in alignment with business strategies and campaign priorities.

• Execute content across desktop, mobile, and app, ensuring accuracy and timely delivery.

• Conduct site clean-up work

• Other projects as assigned

Criteria:

• Min tertiary qualification and 2 years of e-commerce or related experience

• Ability to make timely decisions, anticipate problems, and provide creative solutions

• Strong affinity for the products and brands

• Proven analytical, business planning, and organizational skills

• Ability to deal with ambiguity, fast pace, and a changing environment

• Experience working in a global business and across multiple time zones 

• Strong attention to detail and accuracy

• Intermediate Excel skills (working knowledge with pivot tables and v-lookups)                                    

We believe in People First
We firmly believe that working in a culture focused on diversity, equity, and inclusion spurs innovation,
creates healthy and high-performing teams, and delivers superior customer experiences. Our DEI
initiatives prompt associate participation and engagement, aligning with our core vision to reflect the
communities where we do business and put people first.

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