Business Development Associate

Role responsibilities

Lead the seller win-back strategy by re-engaging churned accounts through high-volume outbound phone and email outreach. Diagnose root causes of seller departure and deliver tailored value propositions to restore partnerships.

Requirements

Requires 2+ years of account management experience, preferably in e-commerce, with a proven track record in high-volume cold-calling. Proficiency in Salesforce, Excel, and Google Docs is essential.

Key skills

Outbound Calling, Cold Calling, Account Management, CRM, Salesforce, Excel, Google Docs, Relationship Nurturing, Lead Conversion, Strategic Email Campaigns, Communication, Time Management, Organization, Persuasion, E-commerce, Marketplace Strategy

Keywords

Business Development, Seller Win-back, Churn Reduction, E-commerce, Marketplace, Salesforce, CRM, Outbound Sales, Cold Calling, Luxury Goods, Lead Conversion, Account Management, RSUs, Value Proposition, Sales Operations