The Senior Engineer in Production Management, will be responsible for the development and overall implementation of software in a complex, critical and large cross-departmental and multi-disciplinary area.
The role is part of a multi-year transformation journey that will require a successful candidate to establish best practices, motivate and promote a cultural shift that will ensure a successful adoption of Engineering Principles and Practices within Production Management.
The role requires a comprehensive understanding of multiple areas within a function and how they interact to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Accountable for delivery of a full range of end-to-end projects.
Excellent communication skills required to negotiate internally.
Involved in short- to medium-term planning of actions and resources for own area.
Responsibilities:
* Demonstrates an in-depth understanding of Software Development Lifecycle and how it integrates within the overall technology landscape to deliver scalable, reliable and resilient applications.
* Ability to operate in a global environment with on-/near-/off-shore matrix reporting structures.
* Operates into a highly regulated environment that requires in-depth understanding of the regulatory requirements and the industry implications for our technologies.
* Improve the service level the team provides to our end users, which includes maximizing operational efficiencies, strengthening incident management, problem management and knowledge sharing practices.
* Drives Continuous Delivery and Automation efforts across the supported applications by means of Root Cause Analysis reviews, Knowledge management, Performance tuning, and user training.
* Fosters a culture that promotes transparency and innovation for increased team productivity.
* Coaching members of the team and outside the immediate reporting line about the best practices and recognises anti-patterns that are quickly addressed.
* Implements the Agile Framework through one of its implementations like SCRUM or Kanban and ensures it integrates with overall organisation processes.
* Avidly communicates progress and project status across the organisation and ensures that stakeholders are managed appropriately throughout the execution period.
Qualifications:
* Relevant experience in a critical software development role with high business impact, ability to understand how software delivers business value
* Excellent engineering skills and senior architecture
* Excellent working knowledge of key computer science concepts (networking, operating systems, virtualisation, containerisation, etc.)
* Polyglot full-stack developer mentality and ability to pick up new languages and skills
* Excellent understanding of Software Engineering concepts like Software Development Life Cycle and GitOps
* Excellent debugging and analytical skills: ability to isolate root cause across networking/infrastructure, application and database stacks
* Operational experience of deploying and running services at scale on top of Docker/Kubernetes stack and a service mesh, like Istio, is highly desirable
* Operational experience with orchestration tools for CI/CD and Infrastructure-as-Code tooling (Terraform, Cloud Formation, etc.) is a highly desirable
* Experience of delivering software using Agile delivery methodologies is a must (SCRUM/Kanban)
* Operational experience of using middleware technologies (MQ, Apache Kafka, etc.) to run services at scale is desirable
* Strong experience with end-to-end observability stacks (Datadog, AppDynamics, Dynatrace, etc.) is desirable
* Degree in computer science/mathematics/physics or related technical subject is desirable
* Experience of senior stakeholder management
* Consistently demonstrates clear and concise written and verbal communication skills
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