Partner Relationship Management: You will support foundational relationships with key partner stakeholders and technical professionals to enable quality solution delivery, partner capability development, and business growth through collaboration with other account team leaders and guidance from more experienced colleagues. You will align with the account team to link Partner Success Plans (PSPs) with account plan priorities and develop bookable programs of work. You will support program planning and partner-facing program reviews, prioritization of engagements, and engage key technical stakeholders to achieve agreed partner outcomes, strengthen technical capability, and drive successful solution delivery through the partner ecosystem. Technical Relevance: You will leverage your technical and industry knowledge to identify opportunities that strengthen partner offerings, accelerate business growth, and enable digital transformation outcomes for their end customers. Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 4+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience o OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 3+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience ・Business proficiency in both English and Japanese Bachelor's Degree in Business, Sociology, Psychology, Computer Science or related field AND 8+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience o OR Master's Degree in Business, Sociology, Psychology, Computer Science, or related field AND 6+ years customer success, solution delivery, practice management, customer-facing consulting, or portfolio management experience 3+ years relevant work experience within customer industry Information Technology Infrastructure Library (ITIL) Foundation certification or equivalent service management certification o Project Management Institute (PMI) or equivalent Project Management certification This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled. *
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