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Senior Recruiter, Customer Success

Trace Labs
United States$137k–$176kPosted Jul 23, 2026
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Senior Recruiter, Customer Success

Samsara United States

Senior Recruiter, Customer Success

Samsara United States 1 week ago 64 applicants

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Samsara provided pay range

This range is provided by Samsara. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$136,850.00/yr - $175,950.00/yr Who We Are

Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.

Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.

About the role:

At Samsara, we hire people passionate about building for the long term. As a Senior GTM Recruiter, you'll partner with Customer Success and Revenue Operations leaders to build exceptional teams with intention, urgency, and high hiring standards. We believe the best recruiters create business outcomes—not just fill openings. You'll influence hiring decisions with market insights and data, proactively shape talent strategy, and build high-quality pipelines before demand arises. Success is measured by the quality of hires, the trust you build with stakeholders, and the long-term impact your talent has on the business.

This is a remote role and is open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro Area.

In this role, you will:


  • Execute Full-Cycle Recruiting: Lead end-to-end hiring for IC and leadership roles, delivering exceptional execution from intake through offer acceptance.
  • Act as a Strategic Partner: Build trusted relationships with senior leaders by deeply understanding their business, challenging assumptions, and influencing hiring decisions.
  • Influence with Data: Analyze recruiting funnel performance, market trends, and candidate insights to identify headwinds, uncover opportunities, and proactively recommend actions that improve hiring outcomes.
  • Drive Proactive Talent Strategy: Build high-caliber pipelines through market mapping, long-term engagement, and talent communities—even before hiring demand exists.
  • Employ Creative Sourcing: Move beyond traditional sourcing by mapping talent networks and engaging exceptional candidates who aren't actively looking.
  • Optimize Hiring Processes: Identify bottlenecks, simplify ambiguous hiring processes, and continuously improve the candidate and hiring manager experience.
  • Collaborate as One Team: Foster a team-first culture by sharing talent, knowledge, and feedback to achieve the best outcomes for the business.
  • Apply Innovation: Leverage AI and modern recruiting tools to automate repetitive work, generate insights, and improve recruiting quality and efficiency.


Minimum requirements for the role:


  • 8+ years of full-cycle recruiting experience, including ownership of high-bar roles with hard-to-close profiles across multiple disciplines
  • Proven track record of successfully hiring GTM talent, including Customer Success Managers, Implementation Consultants, Solutions Engineers, Sales Operations, and Revenue Operations roles.
  • Demonstrated success running searches for senior stakeholders (Director level and above), with an emphasis on trust, rigor, and influence
  • A “Talent Partner” mindset—you contribute insights, talent data, and structure that raise the bar beyond filling roles
  • Experience hiring in innovative and high-bar companies
  • Proven ability to build effective outbound and passive talent strategies in constrained markets - especially where the "easy path" doesn’t work
  • Strong track record of navigating complex hiring scenarios, including pushback, ambiguity, and process risk, while keeping a long-term focus on hiring quality
  • Excellent communicator who aligns stakeholders, mitigates surprises, and delivers crisp execution
  • Experience leveraging AI tools thoughtfully and intentionally to drive more thorough, effective, and efficient recruiting - without compromising candidate quality or experience.


The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below.

Annual Base Salary

$136,850—$175,950 USD

Total Rewards

At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.

Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.

Flexible Working

At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.

Belonging at Samsara

At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.

Accommodations

Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process.

Our Commitment to Authenticity

We use Tofu, a fraud detection tool, to validate the authenticity of applications and protect against identity fraud. This ensures we are connecting with real people and allows us to prioritize genuine candidates. Please see Samsara’s Candidate Privacy Notice for more information.

Fraudulent Employment Offers

Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

  • Seniority level

    Mid-Senior level

  • Employment type

    Full-time

  • Job function

    Human Resources

  • Industries

    Software Development

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