Deployment Strategist

Deployment Strategist LocationSF Bay Area; New YorkEmployment TypeFull timeDepartmentDeploymentsCompensation$150K – $220K • Offers EquityThe posted range represents the typical compensation range for this role in the San Francisco Bay Area. We consider a variety of factors including qualifications, experience, and location to determine compensation. Additional benefits are shared as part of the job posting. If your compensation expectations are outside the range, we encourage you to still apply. We take a tailored approach to ensure that our compensation can be accomodative to candidates.About LuminaiHealthcare operations have always depended on people to bridge the gaps that technology couldn't. It relies on complex manual work to carry out critical internal processes, yet most health systems don’t have enough resources to properly automate these tasks, leaving them stuck in outdated, labor-intensive SOPs.Luminai structures the chaos, automates the manual handoffs, and deploys end-to-end workflows across every system, providing the integrated intelligence layer to improve processes over time. By delegating to autonomous AI systems those mission-critical workflows that previously expended valuable human time, Luminai allows doctors and administrators to do what they do best: Focus on Patients.We've raised $60M in funding, including our recent Series B led by Peak XV Partners (formerly Sequoia India), with participation from healthcare-focused Define Ventures and continued support from General Catalyst and Y Combinator. We're backed by some of the best investors in Silicon Valley, including Kevin Weil (Chief Product Officer at OpenAI), Arash Ferdowsi (co-founder of Dropbox), Katie Stanton (former VP Global Media, Twitter), and CEOs of companies such as Flexport, Notion, Front, Ramp, and Twitch.Our team is in-office 4 days a week (Monday - Friday, Wednesday optional WFH) in either San Fransisco, California or New York, New York.The RoleWe’re looking for a Deployment Strategist to own how Luminai is deployed, adopted, and scaled inside customer environments. You’ll work closely with Product, Engineering, and Customer teams to translate complex healthcare workflows into reliable, production-ready deployments that deliver real operational impact.This is a high-ownership role at the intersection of strategy, execution, and systems thinking. You’ll be responsible for turning ambiguity into clear deployment plans, driving launches across multiple stakeholders, and ensuring customers see value quickly and consistently. Your work will directly influence customer outcomes, retention, and how the Luminai platform evolves.What You’ll DoOwn end-to-end deployments for Luminai customers, from post-sale handoff through launch and stabilizationDeeply understand customer workflows, constraints, and operating models to design effective deployment strategiesTranslate customer requirements into clear execution plans, timelines, and success criteriaCoordinate closely with Product and Engineering to scope work, sequence dependencies, and unblock launchesPartner with customer stakeholders across Ops, IT, and leadership to drive alignment and accountabilityIdentify patterns across deployments and feed insights back into product improvements and platform abstractionsManage risks proactively, surfacing issues early and driving resolution before they impact customersRun clear communication cadences with customers, including status updates, milestones, and escalation pathsHelp build and refine deployment playbooks, templates, and processes to scale delivery as Luminai growsWhat We're Looking For3–6+ years of experience in deployment, implementation, solutions, technical program management, or a similar customer-facing roleExperience owning complex, multi-stakeholder rollouts in production environmentsStrong systems thinking and comfort working with technical concepts (APIs, integrations, workflows)Ability to translate ambiguous requirements into concrete...