Senior Manager, Policy & Content
London, United Kingdom · Milan, Italy · Berlin, Germany · Paris, FranceFullTime
Senior Manager, Policy & Content LocationLondon, United Kingdom; Berlin, Germany; Milan, Italy; Paris, FranceEmployment TypeFull timeLocation TypeRemoteDepartmentPolicy and CommunicationsAs a global leader in micromobility, Lime is on a mission to build a future where transportation is shared, affordable and carbon-free. A Time Magazine 100 Most Influential Company, Lime has powered more than one billion rides in close to 30 countries across five continents, spurring a new generation of clean alternatives to car ownership. Learn more at li.me.Lime is hiring a Sr. Manager, Policy & Content to lead the Policy & Content vertical within our Market Development organization. This is a player-coach leadership role responsible for leading the team responsible to build and run Lime's city-facing narrative, analysis, and content capability — the function that translates what Lime builds, knows, and operates into the positioning, materials, and insights that help us win in high-stakes market moments.The Policy & Content vertical serves as the internal consulting and content engine for Lime. It produces policy analysis, strategic insight, and high-quality content and design assets that power competitive RFP responses, local regulatory engagement, and market growth strategies. This leadership role involves significant scope and organizational visibility.This is a remote role based in London, Berlin, Paris, or Milan. To support strong cross-functional collaboration, candidates must reside in one of these locations. What You'll Do:Develop and lead the Policy & Content verticalOwn the strategy, operating model, and roadmap for Lime's city-facing narrative capabilityManage a six-person team that spans policy analysis, content and narrative development, and design — providing direction, prioritization, and professional developmentEstablish the intake, prioritization, and collaboration framework for providing effective support to our internal customersDefine the function's operating rhythm, measurement framework, and stakeholder engagement modelContribute to achieving Lime’s business growth objectives by delivering content, materials, and insights that power RFP and regulatory winsOperate with deadline awareness, ensuring support is delivered within the timeframes required by active procurements or product developmentBuild city intelligence and content infrastructurePartner with the Proposals team to evolve tracking and data-driven insights of what cities are asking, how Lime has answered, and how requirements are evolving across regions.Track emerging regulatory themes, competitive positioning shifts, and recurring city concerns — and translate those signals into actionable proactive internal intelligence or research projects for the businessEvolve our content library systems, including leveraging integrated AI tooling, implementing new processes and systems to capture, update, and share materials, and ensuring high adoption among our internal customersIterate on the policy analytics roadmap, including building on our policy data strategy, tooling, dashboards, and solutionsEstablish the strategy for policy research, surveys, and analysis to yield differentiating insights for the businessOwn Lime's city-facing narrativeManage and evolve the city-facing content library: narrative modules, one-pagers, talking points, proposal language, campaign materials, and issue-specific positioning.Define geography- and language-specific strategies for how Lime speaks to our regulators, partners, and city-decision makers on the issues that matter most to cities, from parking and safety to affordability and sustainabilityMonitor and interpret regulatory, competitive, and market trends to proactively develop and improve visually compelling and data-driven narratives that equip local teams with strong arguments on the issues that matter mostProvide direct narrative support for priority RFPs and regulatory campaigns, including spearheading content development and...