Operations Manager

Casalpusterlengo, ItalyFull-timePosted Aug 6, 2026
Role: Operations Manager WL2B or WL2C Main Job Purpose A better business. A better world. A better you. At Unilever you are more than your job title, you are part of the world’s most successful, purpose-led business. Work with brands that are well-loved around the world, that improve the lives of our consumers and the communities around us. We believe that Unilever is unlike any other organization. We seek long-term sustainable growth through responsible business practices and product innovation, providing our consumers with exceptional brand experiences, today and tomorrow. To succeed in this hyper-competitive business environment, we need to move quickly, test new opportunities, learn rapidly and adapt our ways of working. To achieve this, we need people with a passion for digital, analytics and organizational change, who are not afraid to break convention and who want to be a revolutionary within our business. The Operations Manager is a member of the Factory Leadership team, responsible for technical and process production at Unilever’s Casalpusterlengo plant. The Operation Manager role is critical to the development of our factory to Unilever Manufacturing System, which means zero defects, zero waste and zero losses. He or She will apply a large range of Focused and Quality Improvement methods and tools to counter losses identified in the areas of Safety, Quality, Cost Deployment, Customer Service and Logistics. Job Description The Operation Manager manages a team of around 140 FTEs including sulphonation plant, making, packing lines, palletization area. First Line Managers, Process Engineers and Maintenance coordinators directly report to this role. The Operation Manager collaborates with the manufacturing and engineering teams, focusing on technical elimination of losses and waste on the production lines and is involved in continuous improvement projects. The Operations Manager is essential in the Run to Standard approach, as one of the three key roles foreseen by this methodology. Working directly with the line crews on a daily basis, the Operations Manager coordinates line teams and provides coaching and support in phenomena identification, root cause analysis and the establishment of countermeasures. Finally, the Operations Manager, is responsible for the validation of all process improvements and the establishment of revised basic conditions on the line. Here is a breakdown of what you’ll be doing • Run to Standard Organization and Unilever Manufacturing System, organization definition, review and optimization in line with reskilling and upskilling programme • Work closely with Planning and Engineering managers, support and propose activities related to the process continuous improvement on the production lines; • Oversee and assess existing processes and workflows while optimizing productivity by designing, implementing and testing new procedures; • Manage daily meetings in line with Run to Standard approach; • Manage production reports to document status and changes and decide improvement actions to implement; • Track metrics to discover areas for improvement and monitor upgrades; • Support the Implementation of the KPI(s), collect and analyse processing performance data for innovation projects; • Collaborate with the Safety and Quality departments for compliance with the Standards; • Use process knowledge to help develop and deliver novel products and processes for new consumer offerings and provide strategic supply chain advantage; • Manage the implementation of digital innovations and projects. The type of person we are looking for: • Engineering Master’s Degree. Preferably in Industrial, Mechanical and Management Engineering; • Strong Leadership skills and ability to manage conflicts; • Extremely well-organized, precise and able to multi-task with excellent prioritizing and time management skills; • Proactive, self-motivated and able to act as a team player; • English proficiency and Italian mother tongue; • Fast learner, open minded and growth mindset; • Having a “Can Do” attitude and result oriented; • Strong problem solving and creative thinking skills and attention to details, data driven (uses data to support recommendation); NOTE: Please apply online and you are more than welcome to add your Future Fit Plan. Your application will be reviewed against our requirements and we will be in touch to provide you with an update on the status of your application. By applying for this vacancy, you are confirming that you have made your Line Manager aware of your application and that you are at a point in your career with Unilever where it is appropriate for you to be applying for other position.

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.

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