Product Associate - Chase Travel

Join our collaborative environment, where you'll contribute to our strategy and make an impact on product success. Grow your skills, participate in product planning, and define user workflows while working alongside experienced product managers. Don't miss this opportunity to be part of a dynamic team and promote innovation in customer experiences.
As a Product Associate in Chase Travel Product Team, you play a crucial role in supporting the product development process and contributing to the discovery of innovative solutions that address customer needs. Working closely with the product management team and cross-functional partners, you contribute your skills and insights to help ensure the success of our product offerings. As a valued member of the team, you have the opportunity to learn and grow in a dynamic and fast-paced environment, making a tangible impact on our products and customer experiences.
 

Job Responsibilities 

• Supports the development of product strategy and roadmap for Chase Travel e-commerce, checkout, and shopping experience capabilities. 
• Collects and analyzes metrics on product performance to inform decision-making and improve customer journeys. 
• Contributes to solution discovery through collaboration with cross-functional teams to identify potential solutions that address user needs and align with business goals. 
• Participates in product planning sessions, contributes ideas and insights, and assists in the execution of product initiatives, ensuring timely and successful product launches. 
• Collaborates with the product manager to engage stakeholders and define user workflows, requirements, stories, and customer value. 

Required Qualifications, Capabilities, and Skills 

• 2+ years of experience or equivalent expertise in product management, project management, business analysis, product operations, or a relevant domain area. 
• Developing knowledge level of the product development life cycle. 
• Exposure to product life cycle activities including discovery and requirements definition. 
• Emerging knowledge of data analytics and data literacy. 
• Experience or familiarity with e-commerce, digital shopping journeys, checkout experiences, customer flows, or similar customer-facing digital products. 

Preferred qualifications, capabilities, and Skills 

• Prior experience in travel, travel technology, hospitality, marketplace, retail, payments, or digital commerce domains. 
• Hands-on exposure to checkout, booking, search, pricing, post-booking, payments, cart, or other e-commerce journey capabilities. 
• Experience partnering with engineering teams in Agile delivery, including backlog refinement, sprint planning, or release readiness. 
• Comfort using AI-enabled tools to support productivity, analysis, documentation, story writing, or product discovery.