Lead the definition of safety guardrails, governance models, policy frameworks, and enforcement mechanisms that enable trusted automation while protecting critical production systems from unsafe actions. Drive platform investments that enable autonomous and human-assisted remediation, ensuring intelligent systems can safely detect, reason about, and act on production incidents with appropriate controls and oversight. Define customer and operator experiences for production safety solutions, balancing speed, automation, and operational control to reduce toil while maintaining service health and reliability. Establish success metrics and measurement frameworks for operational safety, automation effectiveness, incident reduction, service resilience, and platform adoption, using data-driven insights to prioritize investments and evaluate impact. Bachelor's Degree AND 8+ years experience in product/service/program management or software development These requirements include but are not limited to the following specialized security screenings: Bachelor's Degree AND 12+ years experience in product/service/program management or software development OR equivalent experience. 4+ years experience taking a product, feature, or experience to market (e.g., design, addressing product market fit, and launch, internal tool/framework). 6+ years experience improving product metrics for a product, feature, or experience in a market (e.g., growing customer base, expanding customer usage, avoiding customer churn). 6+ years experience disrupting a market for a product, feature, or experience (e.g., competitive disruption, taking the place of an established competing product). Experience delivering platform capabilities for large-scale distributed systems, cloud services, developer platforms, or operational management systems with measurable impact on reliability, resiliency, security, operational excellence, or customer outcomes. Experience influencing engineering strategy and driving adoption of platform capabilities across multiple teams and organizations without direct authority. Experience designing and delivering automation, governance, policy enforcement, risk management, or safety mechanisms for production environments. Experience defining strategy and driving adoption for cloud platform, infrastructure, reliability, security, developer platform, or operational management products. Proven ability to define vision, strategy, and multi-year roadmaps for ambiguous, highly technical problem spaces spanning multiple organizations and stakeholders. Track record of going technically deep and rapidly ramping up on emerging technologies and complex architectural domains. Understanding of cloud operations, incident management, service reliability engineering (SRE), change management, resiliency engineering, and operational risk management practices. Experience applying AI, machine learning, autonomous systems, or agentic technologies to operational workflows, incident response, service management, or cloud operations. Product judgment, technical depth, executive presence, and written and verbal communication skills, with the ability to influence senior engineering and business leaders. Demonstrated systems thinking, structured problem solving, data-driven decision making, and analytical rigor. Customer-obsessed mindset with strong empathy for developers, operators, and engineers, working backwards from customer and operational needs. Demonstrated ability to thrive in ambiguous environments, bringing clarity, structure, and decisive execution to complex technical challenges. Collaboration and leadership skills with a proven track record of building trust, aligning stakeholders, and driving impact across organizational boundaries.
Want jobs like this matched to you?
SimpleCareer scores fresh postings against your résumé so you only see the matches that matter.