Inside Sales & Account Coordinator (12-Month Contract with Possibility of Permanent Placement) - Eurofins Cosmetics & Personal Care, Inc.

Google Chrome Microsoft Edge Apple Safari Mozilla Firefox Inside Sales & Account Coordinator (12-Month Contract with Possibility of Permanent Placement) - Eurofins Cosmetics & Personal Care, Inc. Full-time Compensation: CAD 50000 - CAD 55000 - yearlyCompany DescriptionEurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies.In over 35 years, Eurofins has grown from one laboratory in Nantes, France to 61,000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 61 countries. Eurofins companies offer a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products.In 2025, Eurofins generated total revenues of EUR 7.296 billion, and has been among the best performing stocks in Europe over the past 20 years.Job DescriptionThe candidate plays a critical role in supporting Eurofins Personal Care clients by delivering exceptional customer service, coordinating testing projects, and providing commercial support to the sales team. Acting as a trusted liaison between clients and laboratory operations, this position ensures seamless execution of testing programs while fostering long-term client relationships within the cosmetics, personal care, OTC, and beauty sectors.The successful candidate will combine strong customer service skills, project coordination expertise, and attention to detail to support account growth, client retention, and operational excellence.Key ResponsibilitiesServe as a primary point of contact for assigned Personal Care clients, providing responsive and professional support throughout the testing lifecycle.Build strong relationships with clients to understand their product development, regulatory, and testing needCommunicate proactively with clients regarding project status, timelines, testing updates, and report delivery.Support sales efforts by preparing quotations, proposals, and testing recommendations aligned with client requirements.Ensure client quotations and proposals are delivered accurately and within established turnaround expectations.Assist in identifying opportunities within existing accounts and re-engaging inactive customers.Support client onboarding activities and contribute to account development strategies.Draft and distribute communications regarding new testing capabilities, service offerings, and industry updates. Receive, review, and process testing requests and purchase orders from clients, affiliates, and all sales departmentsVerify sample submission requirements, documentation, and project specifications to ensure efficient laboratory processing.Coordinate sample receipt, tracking, and inventory management to maintain visibility throughout the testing process.Prepare and submit all required documentation, including sample submission forms, purchase orders, statements of work, and subcontracting requests.Collaborate with laboratory teams to confirm testing schedules, project timelines, and report delivery dates.Maintain accurate project records within internal systems and provide timely updates to clients.Act as the liaison between clients, laboratory personnel, project...