Eli_Technical Instructions Specialist

Job Description:

Leonardo is an international industrial group and one of the world's leading companies in the Aerospace, Defence, and Security sectors, delivering multi-domain technological capabilities in the fields of Helicopters, Aircraft, Aerostructures, Electronics, Cyber Security, and Space. With more than 60,000 employees worldwide, the company has a strong industrial presence in Italy, the United Kingdom, Poland, and the United States, and operates in 150 countries through subsidiaries, joint ventures, and equity investments. A key player in major strategic programs at the global level, Leonardo is a technology and industrial partner to governments, defence administrations, institutions, and businesses.

Within the Customer Support Services & Training area, we are looking for a Technical Instructions Specialist for our office in Cascina Costa (VA).

Activities:

• Management of Service Bulletin (SB) / Prescrizione Tecnica Ditta (PTD) process including:

• Collection of SB/PTD requirement (from different originators: CAE/CPE, PM, PSM, CSAM, …)
• Analysis of the “as design” and “as built” configuration of the in service helicopters candidates for SB/PTD development
• Collection of technical documentation for SB/PTD development
• Supplier engagement for SB/PTD development, monitoring time and costs
• Engagement of logistic dept. for spare parts availability, as necessary
• SB/PTD internal dispatch and comments collection
• Support to SB validation, either remote or at Customer premises
• Final SB/PTD approval and official release (for PTD only, support to coordination with DAAA)

• Support to Service Engineering  and logistic dept. for queries related to SB/PTD.
• Support to Reconfiguration Engineering to define effort (internal and supplier costs) for SB/PTD development requested by Customers as commercial offer.

Main interfaces:

• LH:

• Customer Support (CSAM, Logistics, SE, Service Delivery, …)
• Engineering Organization (Technical Disciplines, CPE and Airworthiness)
• Program Manager
• End Customers

• Vendors
• Suppliers

Seniority
Junior: 1–3 years of experience

ESSENTIAL KNOWLEDGE & EXPERIENCE

• Bachelor's degree in Aerospace/Mechanics Engineering.
• Experience in the Aeronautical sector for the management of technical documentation (either drawing and technical publication).
• Experience in the Aeronautical sector (preferably operating in Engineering or Maintenance)
• Knowledge of Aviation regulations (EASA, EMAR, …)

REQUESTED SKILLS

• Fluent English (both spoken and written)
• Proactivity and self-motivation
• Organizational and analytical skills
• Strong orientation to work in team
• Ability in problem solving
• Ability to manage time and to handle multi-tasks and priorities in time critical situations
• Multi-cultural awareness

WHAT WE OFFER
Engagement, recognition of skills, and a strong focus on people's well-being and safety are the cornerstones of our corporate culture.
Every day, we are committed to fostering an inclusive and stimulating work environment by actively promoting the principles of inclusion, equity, and diversity enhancement.
Our reference collective labor agreement is the National Collective Labor Agreement (CCNL) for the Private Metalworking Industry and Plant Installation Sector.
 • Working arrangement: Hybrid
 • Employment category: White-collar employee
 • Contract type: Permanent contract
 • 13th-month salary
 • Performance bonus linked to business results
 • Welfare vouchers worth €250 per year
 • Ongoing training and professional development opportunities, including both technical and soft skills
 • Well-being: We place the economic, physical, social, and psychological well-being of our people first, offering a variety of solutions tailored to their needs.

The company reserves the right to assess the appropriate employment level and compensation package based on objective criteria emerging during the selection process and in line with the seniority of the selected candidate and the position itself, in accordance with the principles of fairness, transparency, and equal opportunities established by applicable legislation.


THE SELECTION PROCESS
We look forward to receiving your application: please submit your CV within three weeks of the job posting date.

How does the selection process work?
Following the application collection phase, the CVs that best match the required qualifications will be evaluated and shortlisted.
Selected candidates will take part in an introductory interview with the Human Resources team, focusing on motivation and aptitude, followed by an in-depth technical interview with the relevant Business function.
At the end of the process, all candidates will receive feedback, regardless of whether the outcome is positive or negative.

Seniority:

Primary Location:

IT - Varese - Cascina Costa

Additional Locations:

Contract Type:

Permanent

Hybrid Working: