Skilled Technician - Level III - SHOP

Job Summary:

Performs advanced skilled activities to support manufacturing operations and business needs. Utilizes appropriate tools, machinery, and specialized equipment while maintaining a strong focus on safety, quality, and efficiency. Works independently and serves as a resource to coach and guide less experienced team members.

 

Key Responsibilities:

Health, Safety & Environmental (HSE)

• Identify and immediately report hazards, incidents, injuries, or unsafe conditions.
• Comply with all HSE policies, procedures, and regulatory requirements.
• Use appropriate personal protective equipment (PPE) at all times.
• Proactively promote a culture of safety and interdependence across teams.
• Participate in HSE training and continuous safety improvement initiatives.
• Minimize environmental impact through responsible work practices.

Quality

• Apply high standards of workmanship and craftsmanship in all tasks.
• Perform work as per diagrams, manuals, and technical specifications.
• Conduct quality inspections and identify areas of improvement.
• Support equipment uptime through failure analysis and feedback into preventive maintenance systems.
• Follow all process documentation and quality procedures.
• Proactively raise concerns to minimize cost and quality risks.

Delivery & Operations

• Execute preventive, predictive, corrective, and emergency maintenance activities.
• Maintain a clean, organized, and safe work environment.
• Support achievement of production targets through efficient task execution.
• Identify and reduce manufacturing constraints and inefficiencies.
• Participate in continuous improvement and process optimization initiatives.
• Collaborate with cross-functional teams to solve operational problems.

Teamwork & Capability Building

• Communicate effectively with team members and support functions.
• Coach and mentor junior employees; act as an informal technical resource.
• Participate in training and development aligned with business needs.
• Actively contribute to Total Productive Maintenance (TPM) initiatives to improve quality, safety, and efficiency.

Qualifications

• High school diploma, secondary education completion, or equivalent relevant experience.
• Additional technical certifications or licenses may be required based on regulatory or compliance needs (e.g., export controls).

Skills & Competencies

Technical Skills

• Strong understanding of manufacturing processes and shop-floor operations.
• Knowledge of preventive and predictive maintenance practices.
• Proficiency in reading technical drawings, diagrams, and specifications.
• Familiarity with GD&T principles and tooling concepts (preferred).
• Basic knowledge of automation (robots/cobots) and troubleshooting (preferred).
• Understanding of manufacturing KPIs and performance metrics.

Core Competencies

• Collaboration: Builds strong partnerships to achieve shared goals.
• Communication: Clearly conveys information to diverse audiences.
• Customer Focus: Delivers high-quality, customer-centric outcomes.
• Decision Making: Makes timely and effective decisions.
• Accountability: Takes ownership of responsibilities and commitments.
• Problem Solving: Analyzes complex situations and drives solutions.
• Continuous Learning: Adapts and grows through experience and feedback.
• Results Orientation: Consistently achieves performance goals.
• Inclusion: Values diverse perspectives and fosters an inclusive workplace.

Safety & Manufacturing Competencies

• Demonstrates strong safety behaviors and hazard recognition.
• Applies safe practices across electrical, hydraulic, and pneumatic systems.
• Implements process improvements to enhance manufacturing efficiency and effectiveness.

Experience

• Significant relevant work experience in a manufacturing or industrial environment,
  OR
• Specialized skills acquired through technical education, training, or hands-on experience.

Additional Information

• This role may require working with electrical and industrial energy systems; adherence to safety protocols is critical.
• May involve independent work as well as guiding and supporting other team members.

• Strong knowledge of GD&T and its application in product and tooling design.
• Proficiency in AutoCAD (2D & 3D) for tooling design and modifications.
• Experience with PFMEA, work instruction updates, and manufacturing documentation.
• Troubleshooting skills for robots, cobots, and automated manufacturing systems.
• Solid understanding of manufacturing KPIs and performance metrics.
• Knowledge of preventive and predictive maintenance practices.
• Strong problem-solving, analytical, and decision-making abilities.
• Effective communication and teamwork skills.