Fractional Product Manager

<p><strong>Why Coworked</strong></p>
<p>Coworked is building Harmony, an AI coworker that expands enterprise delivery capacity without increasing headcount. Harmony does the real work of project coordination: planning, follow-ups, RAID, status, and cross-team communication, all while fitting naturally into how teams already operate.</p>
<p>We are looking for a PdM who can own product strategy and execution end-to-end, stay close to customers, partner deeply with engineering, and protect the quality of the user experience from product interactions through our website and marketing surfaces.</p>
<p><strong>Role Summary</strong></p>
<p>You will lead product direction and day-to-day execution across Harmony’s customer experience, core workflows, and web presence. This is a hands-on role for someone who can do discovery, define strategy, drive prioritization, write crisp requirements, and ship with engineering while maintaining a strong design bar.</p>
<p>You will be expected to find and validate latent needs, translate market signals into a clear roadmap, and ensure that what we ship is cohesive, usable, and consistent across channels.</p>
<h2 id="tasks">Tasks</h2>
<p><strong>What You Will Own</strong></p>
<p><strong>Strategy and prioritization</strong></p>
<ul>
<li>Define and continuously refine the product strategy in partnership with the CEO and leadership team.</li>
<li>Build a roadmap grounded in customer value, market pull, and measurable outcomes.</li>
<li>Drive prioritization using clear frameworks (impact, risk, effort, urgency), and make tradeoffs explicit.</li>
<li>Identify latent needs through patterns in customer conversations, usage, and operational pain.</li>
</ul>
<p><strong>Customer engagement and discovery</strong></p>
<ul>
<li>Lead customer discovery across pilots and production deployments, including stakeholder interviews and workflow mapping.</li>
<li>Turn qualitative input into sharp product hypotheses, experiments, and validated requirements.</li>
<li>Partner with sales and customer success to shape messaging, packaging, and the land-and-expand journey.</li>
</ul>
<p><strong>Execution with engineering</strong></p>
<ul>
<li>Translate strategy into executable epics, user stories, acceptance criteria, and release plans.</li>
<li>Run product rituals that keep delivery focused (planning, grooming, sprint reviews, retros, launch readiness).</li>
<li>Align engineering work to customer outcomes while protecting quality, reliability, and security expectations.</li>
<li>Drive tight feedback loops post-launch: instrumentation, learning, iteration.</li>
</ul>
<p><strong>UX cohesion across product and web presence</strong></p>
<ul>
<li>Maintain a consistent UX narrative and interaction quality from product experiences to onboarding content to the website.</li>
<li>Ensure product language, workflows, and visuals feel like a capable coworker, not a tool.</li>
<li>Collaborate with designers and marketing to keep positioning and UX aligned.</li>
</ul>
<p><strong>What Success Looks Like (first 60 days)</strong></p>
<ul>
<li>A clear product strategy and prioritized roadmap that engineering and leadership can execute against.</li>
<li>A repeatable discovery loop with customers that consistently surfaces and validates latent needs.</li>
<li>Improved shipping cadence with clearer requirements, better cross-functional alignment, and fewer surprises.A tightened UX system across product touchpoints and the web presence.</li>
</ul>
<h2 id="requirements">Requirements</h2>
<p><strong>Required Qualifications</strong></p>
<ul>
<li><strong>5+ years</strong> in product management or product leadership roles, with meaningful ownership of strategy and delivery.</li>
<li>Proven experience shipping products with engineering teams, ideally in B2B SaaS and enterprise environments.</li>
<li>Strong discovery skills: interviews, workflow analysis, hypothesis testing, and translating insight into product decisions.</li>
<li>Demonstrated ability to drive prioritization and make hard tradeoffs with incomplete information.</li>
<li><strong>Degree in Design (UX, Interaction, Product, or related)</strong> <em>or equivalent practical design training with a strong portfolio of product work.</em></li>
<li>High design judgment: usability, clarity, consistency, and quality bar for end-to-end experiences.</li>
<li>Excellent written and verbal communication, especially in ambiguous, fast-moving environments.</li>
</ul>
<p><strong>Preferred Qualifications</strong></p>
<ul>
<li>Experience building AI-powered or agentic workflows, especially across email, chat, and enterprise tools.</li>
<li>Familiarity with enterprise procurement, security constraints, and stakeholder complexity.</li>
<li>Experience with onboarding, activation loops, and land-and-expand motions.Comfort defining lightweight UX standards or design systems in a startup environment.</li>
</ul>
<h2 id="benefits">Benefits</h2>
<p><strong>Benefits and compensation</strong></p>
<ul>
<li>Competitive salary and equity, calibrated to experience and location.</li>
<li>Flexible PTO, and the gear you need.</li>
<li>Travel for customer onsite work, typically 20 to 50 percent.</li>
</ul>
<p><strong>Traits We Value</strong></p>
<ul>
<li>Ambitious, high ownership, and allergic to hand-waving.</li>
<li>Customer-obsessed, but not customer-led in a way that turns into a feature factory.</li>
<li>Systems thinker who can connect product, UX, GTM, and operations into one coherent plan.</li>
<li>Calm under pressure, direct communicator, strong instincts with data and narrative.</li>
</ul>
<p><strong>Location and Work Style</strong></p>
<ul>
<li>Startup pace, high collaboration, high accountability.</li>
<li>Boston; however, will consider Remote for the right candidate.</li>
</ul>