Ambulatory Service Representative (Medical Administration)

Skip to main contentThis website stores data such as cookies to enable essential site functionality, as well as marketing, personalization, and analytics. By remaining on this website, you indicate your consent. Privacy PolicyDeclineAccept CookiesSign InAmbulatory Service Representative (Medical Administration) page is loadedAmbulatory Service Representative (Medical Administration)Applytime typeFull timeposted onPosted 30+ Days Agojob requisition id36617The incumbent is responsible for coordinating all the functions and activities related to ambulatory patient access including, but not limited to: front end customer service, patient registration, insurance/coverage verification, appointment scheduling, charge entry, and a variety of administrative duties in support of department (such as, handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).Performs a wide variety of administrative duties to ensure proper functioning of assigned department including, but not limited to:Reception & customer servicecreating or verifying Master Patient Index (MPI)registration demographicsvisit managementappointment scheduling (including consults, tests, in-office procedures, follow-up visits and cross-booking interpreters, social services, radiology, etc)insurance/coverage verificationco-payment collectionfront-end review and correcting registration & insurance editspre-authorization, referral coordination and referral reconciliationReferral work listsProvides a variety of administrative duties in support of the practice (such as handling forms, phones, filing, making appointments, photocopying, faxing, mailings, letters, reports, etc).Other related duties as needed.EDUCATION: Associates degree (or equivalent) orHS/GED plus at least two years relevant experience.Experience working in a clinical setting preferred.KNOWLEDGE AND SKILLS: Excellent English communication skills (oral and written) and interpersonal skills are required to interact with internal and external contacts in a courteous and patient focused manner.Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.Must be able to maintain strict confidentiality of all personal/health sensitive information.Ability to effectively handle challenging situations and to balance multiple priorities.Basic computer skills and knowledge of Microsoft Office applications (MS Word, Excel & Outlook) and web/internet is required. Experience with standard hospital registration & billing systems or ability to learn such systems is also required.Equal Opportunity Employer/Disabled/VeteransSimilar Jobs (5)Ambulatory Services Representativelocations2 Locationstime typeFull timeposted onPosted 30+ Days AgoAmbulatory Services Representative IIIlocationsBostontime typeFull timeposted onPosted 30+ Days AgoAmbulatory Service Representative IIlocationsBostontime typeFull timeposted onPosted 13 Days AgoView All 5 JobsLoadingFollow Us© 2026 Workday, Inc. All rights reserved.