A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
Your role and responsibilitiesResponsible for managing the full accounts receivable cycle to ensure timely cash collection, accurate customer accounts, and effective credit control.
Key Responsibilities:
- Maintain and update customer master data in line with policies and controls
- Perform daily cash application and allocation of incoming payments
- Monitor and manage customer accounts to ensure timely collections
- Handle collections activities, including follow-ups, reminders, and escalation of overdue balances
- Manage disputes and deductions, working closely with internal and external stakeholders
- Support credit limit reviews and customer risk assessments
- Coordinate order management activities, including credit checks and order release
- Generate and issue accurate customer invoices in accordance with contractual terms
- Reconcile customer accounts and investigate discrepancies
- Support month-end closing activities and AR reporting
- Ensure compliance with internal controls and financial policies
- Build and maintain strong relationships with customers and internal teams
Key Requirements
- Fluent Spanish (min. B2/C1) and Intermediate English skills
- Strong analytical skills with the ability to identify, investigate, and resolve discrepancies independently
- High level of attention to detail and accuracy in financial data processing
- Self-starter mindset with the ability to work independently and take ownership of end-to-end tasks
- Strong self-discipline and accountability, especially in a remote or high-pressure environment
- Ability to work under time pressure and deliver results within tight deadlines
- Excellent problem-solving skills and proactive approach to issue resolution
- Strong communication skills (both written and verbal), with confidence in interacting with stakeholders
- Process-oriented mindset, with the ability to quickly learn and stabilize new processes within a limited KT period
Personal Profile
- Diligent, reliable, and well-organized
- Open-minded with a positive, solution-oriented attitude
- Strong sense of ownership and commitment to quality
- Team player, but also capable of working independently with minimal supervision
- Experience in Order to Cash processes (cash application, collection & disputes management, order management)
- Ability to operate effectively in a newly transitioned and evolving process
- Readiness to take on a high level of responsibility, as the client retains only a limited process ownership structure (single Process Owner)
- Flexibility and resilience when working with a demanding client environment
- Continuous focus on process improvement and efficiency
- Hands-on experience with Oracle ERP system
ABOUT BUSINESS UNIT
IBM Consulting is IBM’s consulting and global professional services business, with market leading capabilities in business and technology transformation. With deep expertise in many industries, we offer strategy, experience, technology, and operations services to many of the most innovative and valuable companies in the world. Our people are focused on accelerating our clients’ businesses through the power of collaboration. We believe in the power of technology responsibly used to help people, partners and the planet.YOUR LIFE @ IBM
In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
Are you ready to be an IBMer?
ABOUT IBM
IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.
Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 500 companies relying on the IBM Cloud to run their business.
At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
OTHER RELEVANT JOB DETAILS
IBM wants you to bring your whole self to work and for you this might mean the ability to work flexibly. If you are interested in a flexible working pattern, please talk to our recruitment team to find out if this is possible in the current working environment.
The compensation range and benefits for this position are based on a full-time schedule for a full calendar year. The salary will vary depending on your job-related skills and experience. Pay increment and frequency of pay will be in accordance with employment classification and applicable laws. For part time roles, your compensation and benefits will be adjusted to reflect your hours. Benefits may be pro-rated for those who start working during the calendar year.