Customer Account Services Officer, DBS Vietnam HCMC - 9 months Contract

Job Description

• To process Customer account service and GFMO: handle pre-processing tasks at location until transactions completed as per SLA including but not limited to checking and verification of application and supporting documents.

• To ensure completion of reports e.g daily, reconciliation, regional HO reports and regulatory reports etc, submitted timely and accurately.

• To ensure all daily transactions are accurately processed and captured in systems. Report discrepancies, if any, to supervisor promptly.

• To maintain filing documents properly.

• To apply quality services to clients

• To support and back-up for staff within team and/or Operations ensuring good teamwork and collaboration culture

• To perform other duties as assigned by Manager/Head from time to time.

Job Requirements

• Able to commit 9 months.
• Bachelor’s Degree in any field with relevant experience in banking or trade operations
• Fair competency in written and spoken English
• Have a strong control and process management mindset, constantly paying attention to details and have ability to perform deep-dive investigation.
• Strong domain knowledge and work experience on financial markets or corporate banking and associated process life cycles.
• Able to effectively manage time and prioritize tasks and responsibilities.

Location:

DBS Ho Chi Minh City

Job:

Operations

Schedule:

Contract (HR)

Employee Status:

Full time