Donor Experience Concierge - plasmaSource
At Vitalant, the impact you make doing work that is purposeful, meaningful, and worthwhile is vital. As a member of our non-profit organization, you can be impact-inspired to provide vital clinical services to communities nationwide, vital products to those in need of a donor's generosity, or vital scientific research that advances blood safety worldwide.
Work Shift (if applicable):
Shift 1 (United States of America)Job Description:
plasmaSource is opening in Ohio! plasmaSource, a new kind of plasma center, is excited to announce that we are opening new centers in both Canton, OH and Elyria, Ohio. We are not a new company... just new to Ohio! We cannot wait to meet YOU!
We are seeking Donor Experience Concierge for our Elyria location and would value your support in caring for patients through donor engagement.
In this role, you will be the "brand" of plasmaSource. You will confirm appointments prior to the appointment date. You will welcome donors into the center, get them processed in with any necessary paperwork.
After donation, you will ensure an excellent donor experience and actively schedule donors to return. You will also assist in various administrative duties within the center, including being the leader for any marketing initiatives within the center.
What to Expect:
Hire Date: September 28 2026
Base Pay: $18.49- $23.94 (depending on years of experience)
Paid Training Location: 5060 Navarre Road. SW Canton, Ohio
Permanent Center locations:
Elyria: 710 Leona Street, Elyria OH
Schedule: Center hours: Monday - Sunday. FT 40 hours/week. Rotates e/o W/E.
Our comprehensive total rewards support you, your family, and your future with:
Medical, dental, and vision insurance
401K + 5% company match
Tuition assistance up to $5k per year
Free basic life and AD&D insurance
Free short-and-long-term disability insurance
Paid time off
Employee Resource Groups
Recognition and perks
As a Donor Experience Concierge, you will get to:
Be a part of something new in your area.
Support your local community with much needed plasma and specialty products.
Educate Donors and make a difference!
Be the brand of plasmaSource and showcase your admin and customer service skills.
REQUIREMENTS:
KNOWLEDGE/EDUCATION
High school diploma required.
LICENSES/CERTIFICATIONS
None.
EXPERIENCE
Two years of related experience required.
Location:
710 Leona Street
Unit B
Elyria, OH 44035
Job Category:
Phlebotomy ServicesContact Information: careers@vitalant.org
If you are impact-inspired to help others, and making a difference is vital for you, you'll experience a career built on purpose, a company created to care, and a team committed to lead - together.