Unit Associate I:Full Time, Atlantic Visiting Nurse, Morristown site
Atlantic Health is seeking a dynamic and motivated individual, to join the energetic and innovative team of healthcare professionals in their Atlantic Visiting Nurse Division as a Full Time Unit Associate. Unit Representative are responsible for calling patients or family members to schedule Physical, Occupational, and Speech Therapist appointments and contribute to a positive work environment as an active team member with a commitment to learning and skill development.
Principal Accountabilities:
- Scheduling Physical, Occupational, Speech Therapists
- Maintains and updates reports. Maintains regulatory compliance with notifying MD.
- Assists in ordering supplies
- Manages communications with Manager, Assistive Manager, Unit Associates, Field Clinicians
- Works in collaboration with all agency team members
- Manages various reports with appropriate follow up with Team Manager
- Manages high call volume and focus on patient experience and customer service
- Assists with management during staff meetings
Required:
High School Diploma, Bachelor’s degree preferred
Preferred:
Knowledge of and familiarity with EPIC
Ability to identify clinical and environmental emergency/urgent situations and to follow established procedures.
Highly effective interpersonal communication skills to interface with inter-professional staff, patients, and families.
Ability to use office equipment efficiently including computer proficiency
Ability to work in a team setting
Highly organized
Demonstrates excellent communicative and customer service skills
Ability to identify problems and seek the appropriate assistance to rectify them.
Ability to work with diverse group of colleagues and customers at all levels of the organization