Bell Service Attendant-Full Time (Tropicana Atlantic City)

Consistently demonstrates superior customer service skills by displaying outlined service behaviors.  Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next.  Assists hotel guests with their luggage and provides information with regards to property and events within the casino and hotel. $16.40 per hour

 

•    Transports guest luggage to the room assigned after registration process is complete.  
•    Picks up guests' luggage upon departure and transports to transportation or delivers for storage.  
•    Informs guests of the Hotel's facilities, services available, points of interest and entertainment attractions. 
•    Assists guests with room changes and maintains room key security.  
•    Completes required room slip information and submits to Bell Services Agent after each front.  
•    The Bell Service Attendant will also be responsible for storage and retrieval of luggage in the luggage room as assigned by the Bell Services Agent.  
•    Coordinates all bus and junket luggage delivery and pickup.
•    Completes special assignments as requested.

•    Must be able to walk and/or stand for entire shift
•    Must be able to work in hot or cold temperature
•    Ability reach/lift overhead minimum of 25 pounds
•    Ability to push/pull minimum of 40 pounds. 
•    Ability to grasp, hold, reach, bend, stoop, kneel 
•    Must be able to maneuver throughout all areas of the property and from floor to floor either by stairways, escalator or elevators
•    Must be able to work in smoke-filled and noisy environment  

 

•    High school diploma or equivalent preferred. Basic knowledge of local areas.  

•    Must have excellent verbal and written communications skills. 
•    Pleasant personality, able to lift heavy pieces of luggage.