Account Manager, Global Partners, Hotel Enterprise Partnerships
At Expedia Group, we help travelers explore the world, one journey at a time. As a global travel company powered by passionate people, trusted partnerships, and leading technology, we connect travelers, partners, and advertisers through our consumer brands, B2B network, and travel advertising business.
Here, you'll do meaningful work that helps millions of people discover, book, and experience travel with more ease, confidence, and joy. Our five Behaviors-Traveler First, Think Big, Operate with Excellence, Ownership Mindset, and Succeed Together-help foster a supportive environment where people can grow their careers and have the flexibility, benefits, and support to do their best work. Join us and build for travelers everywhere.
Account Manager, Global Partners, Hotel Enterprise Partnerships
Introduction to the Team:
Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world
Make An Impact!
Are you motivated by team wins, curious about Expedia's largest hotel enterprise partnerships and driven to make an impact with our global chains? We are looking for an Account Manager to join our dynamic Global Partners team. We are looking for someone who is passionate about establishing relationships, is proficient in using data to craft a story and is a self-starter willing to look for opportunities within our partnerships. If you are a positive individual who enjoys working as part of a diverse team, communicates fluently in both English and Spanish, and wants to take part in leading some of our largest lodging partnerships, this role is for you!
In This Role You Will:
Support the Optimized Distribution program and drive chain relationships in Latin America through revenue optimization strategies.
- Establish and maintain trusted relationships with key decision makers within our global hotel chain partner organizations
- Lead monthly B2C and B2B business analysis, identifying opportunities to drive further product adoption and optimization and delivering monthly reporting.
- Identify high revenue opportunities and make qualified recommendations to partners and EG leaders on specific markets and segments
- Improve rate and availability competitiveness scores to drive business success
- Lead troubleshooting, operational and compliance queries and improvement of B2C and B2B offering
- Work with our culturally diverse extended global lodging team, to drive best practice sharing and internal and external education on key opportunities
- Cross-collaborate with internal EG departments, including demand teams, analytics, competitive intelligence, and others to identify and pursue commercial opportunities
Experience and Qualifications:
A self-starter with a data-driven mindset and a track record of turning analysis into action, comfortable owning reporting end-to-end, spotting trends, and pitching ideas that move the needle on partner growth.
- Bachelor’s degree with strong analytical focus or equivalent
- 5+ years of experience with account management, revenue management, business development and/or consulting
- A strong track record of success in building strategic partnerships
- Knowledge of the hotel industry and B2B sales landscape
- Excellent Analytical Skills: Demonstrate that you understand how to optimize strategies and revenue management to drive the right business. Show the ability and confidence to make informed decisions to prioritize business needs.
- Relationship Management: You build positive external relationships to achieve desired trust and ultimately results. You can influence decision makers, think critically and embrace being a part of a team to achieve success.
- Impactful Written & Spoken Communications in English and Spanish: You provide clear and concise verbal and written communication to internal and external partners. You convey, receive, and interpret ideas to present appropriate information to a diverse range of audiences.
- Self- sufficient: You work autonomously on projects and are skilled at working with numbers and crafting a story. You are detail orientated and can think both strategically of the big picture as well as operate in the details.
- Project Management & Leadership: You have strong project management and organizational skills. You will balance multiple tasks at a time and will need to prioritize effectively. You have a proven ability to successfully lead cross-functional teams in a diverse team environment.
- Results-focused: You have excellent analytical and critical thinking skills. You use your analytical skills and a driven curiosity to identify trends and ensuing business needs. You can develop and present insightful analysis and implement meaningful action plans based on the analysis.
Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.
Benefits and perks
Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.
Accommodation requests
Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.
About Expedia Group
Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.
Important notice
Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com. The official place to find and apply for roles is https://careers.expediagroup.com/jobs/.
Equal Opportunity
Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.