Commercial Services Manager - Hilton New York Midtown

Exceptional Hospitality Starts with You

Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Commercial Services Manager (Sales Coordinator), you’re not just administratively supporting our Sales Manager team – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest.

Here's what you'll do during a typical day:

• Assist in Building and maintain client relationships: Serve as the Administrative Assistant contact for assigned Sales Managers in varied market segments, allowing them to nurturing existing accounts and developing new ones to grow room revenue and overall profitability
• Assist in Leading end-to-end sales process: Helping the Sales Managers prepare proposals, conduct site visits, negotiate terms, and secure contracts tailored to client needs while maximizing revenue
• Ensuring Accurate booking details: Coordinate customer requirements with Sales Manager to including room, food and beverage, and meeting space, and ensure accurate and timely entry of account and reservation information in the hotel’s sales management system

What It Takes to Make the Stay

At Hilton, our core values define what it takes to succeed here and guide the qualities we look for in every team member:

A passion for spreading the light and warmth of Hospitality. Acting with Integrity and always doing the right thing. Inspiring others through Leadership. A belief that Teamwork drives the best outcomes. A sense of Ownership and accountability. And a focus on the Now, bringing urgency and discipline to every moment, knowing it can make a lasting impact.