Manager, Customer Master / MDM Platform

Your Title: Manager, Customer Master Platform Job Location: Westminster, CO, Dayton, OH, Lake Oswego, OR (onsite), or US-remote Our Department: Corporate Ready to lead our next generation Customer Master Platform for Trimble? Are you a technical leader ready to define the future of customer data at a global scale? Trimble is looking for an experienced Manager, Customer Master Platform to lead the design, execution, and continuous evolution of our modern MDM ecosystem. You will head up a team responsible for powering trusted customer identity, clean golden records, and scalable integrations that connect our most critical systems across the enterprise. About Us Trimble is a global technology company that connects the physical and digital worlds, transforming the ways work gets done. With relentless innovation in precise positioning, modeling and data analytics, Trimble enables essential industries including construction, geospatial and transportation. Whether it's helping customers build and maintain infrastructure, design and construct buildings, optimize global supply chains or map the world, Trimble is at the forefront, driving productivity and progress. Trimble empowers customers to drive productivity and progress with connected hardware and software solutions. About the Role Trimble is building a unified Customer & Account Master platform to power a true Customer 360 view of our customers. The Manager, Customer Master Platform leads the design, configuration, customization, and delivery of an enterprise-grade Customer Master solution using a commercial MDM platform and other relevant technologies. This is a technical, platform-focused leadership role requiring a strong systems background and the ability to lead a dedicated team of MDM platform engineers and integration engineers. This role partners closely with Trimble’s Data Management Office (TDMO), Enterprise Architecture, and Business Stakeholders to ensure the MDM solution is correctly modeled, governed, and integrated across the enterprise. Key Exciting Responsibilities Platform & Technical Leadership * Own End-to-End Delivery: Lead the technical design, configuration, and implementation of Trimble's enterprise Customer Master platform using commercial MDM tooling (e.g., Informatica, Reltio, SAP MDG, Oracle CDM, etc.). * Engine Optimization: Configure and customize the MDM engine, including customer/account data models, match & merge rules, survivorship and golden record logic, and data quality/validation rules. * Integration Architecture: Lead the design and implementation of robust integrations between the MDM platform and upstream source systems (CRM, ERP, ecommerce, onboarding systems) as well as downstream consumer systems (billing, entitlement, analytics, IAM, customer portals). * Scalability & Resiliency: Guide the team in building and maintaining custom integrations, adapters, API-first/event-based architectures, and proxy/abstraction layers to decouple consumers from the platform while ensuring high performance and operational readiness. Delivery & Team Leadership * Lead & Mentor: Hire, lead, and grow a high-performing, cross-functional team of MDM platform engineers, integration engineers, and middleware specialists. * Agile Execution: Drive sprint planning, delivery commitments, execution quality, and incremental delivery using agile practices. * Technical Direction: Provide architecture guidance, conduct design reviews for long-term maintainability, and offer hands-on problem-solving. Alignment & Business Collaboration * TDMO Partnership: Partner closely with Trimble's Data Management Office (TDMO) to translate enterprise governance policies into executable MDM configurations, implementing stewardship workflows, exception handling, data lineage, and auditability requirements. Note: This role does not define governance policy; it translates governance-approved standards into scalable, production-grade system capabilities. *...